Managing Notification Groups

Scenarios

You can select a notification mode on the Notification Management and SLA Management pages to send different alarms, incidents, changes, and SLA warnings to different groups.

Constraints and Limitations

• A maximum of 10,000 groups can be added to a tenant account, and a maximum of 500 members can be added to each group.
• A maximum of 10 groups can be selected for a single notification.
• The group name can contain a maximum of 128 characters.

Creating a Notification Group

1. Log in to COC.
2. In the navigation pane, choose Basic Configurations > O&M Engineer Management.
3. Click the Manage Notification Group tab.
4. Click Create Notification Group.
5. Set the basic information by referring to Table 1.

   Table 1 Parameters for creating a notification group

   Parameter	Description
   Notification Group	Name of the notification group.
   Notification Group Member	Select notification group members from the drop-down list. Multiple members can be selected. The data comes from O&M engineer management.
   Webhook URL	Webhook address of the notification group. Select the group type. The options are WeCom Group, DingTalk Group, Lark Group, and HTTP/HTTPS Group. If you want to notify a third-party platform, select HTTP/HTTPS group. Enter the webhook address. The address must be configured on notification apps such as WeCom and DingTalk. The value is in URL format.
   Description	(Optional) Enter the description of the notification group.

6. Click OK.

Subscribing to a Notification Group

1. Log in to COC.
2. In the navigation pane, choose Basic Configurations > O&M Engineer Management.
3. Click the Manage Notification Group tab.
4. In the notification group list, select the target personnel and click Subscribe in the Operation column.

   Complete the subscription.

Modifying a Notification Group

1. Log in to COC.
2. In the navigation pane, choose Basic Configurations > O&M Engineer Management.
3. Click the Manage Notification Group tab.
4. In the notification group list, select the notification group to be modified and click Edit in the Operation column.
5. Select notification group members from the drop-down list. Multiple members can be selected. The data comes from O&M engineer management.
6. Click OK.

Deleting a Notification Group

Deleted notification groups cannot be recovered.

1. Log in to COC.
2. In the navigation pane, choose Basic Configurations > O&M Engineer Management.
3. Click the Manage Notification Group tab.
4. In the notification group list, select the notification group to be deleted and click Delete in the Operation column.
5. Click OK.