Updated on 2025-08-08 GMT+08:00

Viewing an OS Version Change Ticket

Scenarios

After an OS version is changed, an OS version change record that contains the execution results of this change will be generated. You can use the OS version change service ticket function to monitor and record the OS version change objects and execution results.

Viewing the Execution Records of an OS Version Change Ticket

  1. Log in to COC.
  2. In the navigation pane, choose Task Management > Execution Records.
  3. Click OS Version Change Tickets.
  4. Click the ticket ID to enter the ticket details page.
  5. Perform the following operations based on the service ticket status:

    • If the service ticket status is failed, click Retry to execute the OS version change service ticket again.
    • If the service ticket status is failed, click the rollback button to roll back the ticket to the source version.