Updated on 2025-08-08 GMT+08:00

Viewing a Diagnosis Service Ticket

Viewing the Execution Records of a Diagnosis Service Ticket

  1. Log in to COC.
  2. In the navigation pane, choose Task Management > Execution Records.
  3. Click the Diagnose Ticket tab.
  4. Locate the target ticket and click the service ticket ID.
  5. Perform the following operations based on the service ticket status:

    • Failed: Click Retry on the left to perform the failed resource operation again.
    • Executing: Click Stop to terminate the ticket.