Collecting Text Analysis Indicator Statistics

Procedure

1. Sign in to the AICC as a tenant administrator and choose Speech Text Analysis > Text Analysis Indicator Statistics.
   Figure 1 Text Analysis Indicator Statistics page
   

2. Set Display granularity, Time Query, Interaction Type, Agent ID, and Grouping Condition to filter data based on criteria.
3. Click Adding an Export Task. On the page that is displayed, set zip password and click Save.
   Figure 2 Added export task page
   

4. Click View Export Tasks to go to the Export Results page to view export tasks. Click Download to download a package.
   Figure 3 Export Results page
   
   

   The exported data contains personal data. Exercise caution when processing the exported data to prevent personal data leakage and abuse.