Configuring Speed Rules

Context

You can configure different speed rules to be referenced when business scenarios are configured.

Speed rules can be created on the GUI.

Procedure

1. Sign in to the AICC as a tenant administrator, choose Configuration Center > Quality Management > Inspection Rule, and click the SPEED RULE tab.
   Figure 1 SPEED RULE page
   

2. Click Add Rule and configure rule information.
   Figure 2 Creating a speed rule
   
   • Basic information includes Rule Name, Deducted Point, Min. Speaking Speed, and Max. Speaking Speed.
   • Trigger Condition includes Call Start Time and Call End Time.

3. Configure parameters for exception settings.
   1. Click +Add Sentence, and set the sentence category and sentence content.
   2. Click Delete to delete the created sentence.

4. Click Save to save the speed rule and return to the SPEED RULE page.

Follow-up Procedure

On the SPEED RULE page, you can click Search to search for desired speed rules based on the search criteria, click Reset to reset the search criteria, click View to modify the speed rules, and click Delete to delete undesired speed rules.

Figure 3 Speed rules