Help Center/ Cognitive Engagement Center/ User Guide/ Agent Guide(AICC)/ OpenEye Help Document/ Introduction to Software Functions/ Video Communication/ Window Size Switching
Updated on 2024-10-12 GMT+08:00
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Window Size Switching

The video call window can be switched between the large and small windows to optimize the video display.

Procedure

  1. During a video call, click to access the function area and switch the video window.

    Figure 1 Function area

  2. Click . The video page is displayed in a new window.

    Figure 2 Opening a new window

    After the window is switched, the video page is displayed on the OpenEye main page, and the function area is moved to the new window.

  3. The video display supports the 16:9 and 4:3 ratios. You can click to change the mode.

    Figure 3 16:9 mode
    Figure 4 4:3 mode

  4. Access the function area and click . The initial video page is displayed.

Click the close button in the upper right corner to end the full-screen display and the current video call. The workspace on the home page is displayed. Exercise caution when performing this operation.

Parent topic: Video Communication