Updated on 2023-09-20 GMT+08:00

Windows Version Upgrade

Overview

Version upgrade requires uninstalling the original version and installing the new version.

You can perform the upgrade in either of the following ways:

  • Overwrite upgrade: Overwrite the original OpenEye client, which retains the original configuration.
  • Upgrade after uninstallation: Manually uninstall the original client and install the new version. You can choose whether to retain the original client configuration.

Overwrite Upgrade

  1. Double-click OpenEyeSetup.exe to install the program. An uninstallation prompt is displayed. Click OK to uninstall the OpenEye of the original version.

    Figure 1 Uninstallation prompt

  2. Wait until the uninstallation is complete. After the uninstallation is complete, install the new version. For details, see Procedure.

Upgrade After Uninstallation

  1. Manually uninstall the OpenEye program of the original version.

    You can choose either of the following ways as required:

    • Click the Start button, go to Settings > Apps, find the OpenEye application in the installed application list, and click Uninstall to manually uninstall it.
    • Go to the OpenEye installation directory, for example, C:\Huawei\OpenEye. Double-click the uninstallation program to manually uninstall it.

  2. Confirm the uninstallation and click OK.

    Figure 2 Information confirmation

  3. When the uninstallation is complete, select Do you want to delete all user data? and click Finish.

    Figure 3 Uninstalling the program

  4. Double-click OpenEyeSetup.exe to run the installation program. For details, see Common Installation.