Viewing Flow Analysis

Procedure

1. Choose Configuration Center > Flow Configuration > Intelligent IVR.
2. Choose System Management > System Configuration > Flow Analysis Settings and add the chatbot access code to be analyzed.
   Figure 1 Access Code Settings
   

3. Run the chatbot. The branch execution statistics of the flow are collected by hour.
4. Choose Flow Management > Flow Analysis, set the query time range, select the chatbot access code, and click Search to search for flow analysis records.
5. (Optional) Switch the node name in the Node Name drop-down list to view the analysis details of different nodes.
6. (Optional) If a node contains subnodes, the View subnodes button is highlighted. Click the button to view the analysis details of subnodes.
7. (Optional) Click the parent node name next to IVR node branch statistics to return to the parent node.
   Figure 2 Flow analysis records