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On this page

Installing the Agent

Updated on 2024-07-24 GMT+08:00

Before enabling application-consistent backup, change the security group and successfully install the Agent on your ECSs.

If application-consistent backup is enabled but Agent is not installed on servers, application-consistent backup will fail, and a common server backup will be performed instead. To ensure that application-consistent backup is properly executed, download and install the Agent first.

Operation Instructions

  • Application-consistent backup supports only x86-based ECSs, not Kunpeng-based ECSs.
  • During the Agent installation, the system requires the rdadmin user's permissions to run the installation program. To improve O&M security, change the user rdadmin's password of the Agent OS regularly and disable this user's remote login permission. For details, see Changing the Password of User rdadmin.
  • Table 1 lists OSs that support installation of the Agent.
    Table 1 OSs that support installation of the Agent

    Database

    OS

    Version

    SQL Server 2008/2012/2019

    Windows

    Windows Server 2008, 2008 R2, 2012, 2012 R2, and 2019 for x86_64

    SQL Server 2014/2016/Enterprise Edition

    Windows

    Windows Server 2014, 2014 R2, and 2016 Datacenter for x86_64

    MySQL 5.5/5.6/5.7

    Red Hat

    Red Hat Enterprise Linux 6 and 7 for x86_64

    SUSE

    SUSE Linux Enterprise Server 11, 12, 15 SP1, 15 SP2 for x86_64

    CentOS

    CentOS 6 and 7 for x86_64

    EulerOS

    EulerOS 2.2 and 2.3 for x86_64

    HANA 1.0/2.0

    SUSE

    SUSE Linux Enterprise Server 12 for x86_64

    NOTE:

    For Windows servers, ensure that Volume Shadow Copy is installed and can run properly.

  • Table 2 lists the supported SHA256 values.
    Table 2 SHA256 values

    Package Name

    SHA256 Value

    Cloud Server Backup Agent-CentOS6-x86_64.tar.gz

    f0c59ccb4443bcb6e874bf6e3c574914f9f8b27f3f7379e2d81956a9972802f3

    Cloud Server Backup Agent-CentOS7-x86_64.tar.gz

    2d3028cb794e1699bae9f65746a60ae99be17d5c4c5e7ebe6b45ff261db9c3c7

    Cloud Server Backup Agent-EulerOS2-x86_64.tar.gz

    4fb4cf9cb6f5b0e6c13d8ad8bf928754cb95332ee645a97fd0bb3fcbeb53d003

    Cloud Server Backup Agent-RedHat6-x86_64.tar.gz

    6ae3838fb5644f0f47282c211fe20c6b57a7c5c1d683cd5a1f55860d259b2054

    Cloud Server Backup Agent-RedHat7-x86_64.tar.gz

    40fa68a808d9da04672678b2773e3345ea6c9dee3c17d598acb66a023cc5cacc

    Cloud Server Backup Agent-SuSE11-x86_64.tar.gz

    346cc9f1fc0a41a817abb2db61e657a4d615449e13bc46f1c1cfbadc0b281f47

    Cloud Server Backup Agent-SuSE12-x86_64.tar.gz

    625279b9c9d17ddcc4210b78242efebacdad73f808b86754659d243ece85a400

    Cloud Server Backup Agent-WIN64.zip

    b7b2067ac89f1fec635d82e3fe2ea794ce6482f9880838f34924b383be44ac4e

NOTICE:

To install the Agent, the system will open the firewall of a port from 59526 to 59528 of the ECS. When port 59526 is occupied, the firewall of port 59527 is enabled, and so on.

Prerequisites

  • The username and password for logging in to the console have been obtained.
  • The security group has been configured.
  • The Agent Status of the ECS is Not installed.
  • If you use Internet Explorer, you need to add the websites you will use to trusted sites.

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