Updated on 2022-11-30 GMT+08:00

Configuring Alarm Channels

You can enable alarm notification on messages of a certain severity level. There are five types of alarm messages, including system messages, service messages, task messages, command alarms, and ticket messages. All messages are classified into high, medium, and low severity levels.

  • Alarm notifications can be sent through message center, emails, or SMS message.
  • Whether to report an alarm for a message and which alarm channel is used vary depending on severity level of the message. By default:
    • For messages of low severity, no alarms are sent.
    • For messages of medium severity, alarms are sent through the message center.
    • For messages of high severity, alarms are sent through the message center and emails.

This topic describes how to configure the alarm channels.

Constraints

Alarm notifications can be pushed through SMS messages only after you enable the SMS APIs.

Prerequisites

You have the management permissions for the System module.

Alarm

  1. Log in to the CBH system.
  2. Choose System > Sysconfig > Alarm.

    Figure 1 Alarm

  3. In the Alarm Channel area, click Edit.

    In the displayed Alarm Channel dialog box, set alarm channels for different message types.
    Figure 2 Alarm Channel

  4. Click OK. You can then view alarm level configuration on the Alarm tab.

    Figure 3 Viewing alarm channels