Incremental Phase Error: Failed to read file header from

Scenarios

During an incremental migration or synchronization, an error is reported, and the log information is as follows: service INCREMENT failed, cause by: Failed to read file header from thl.data.0000000011

Possible Causes

The format of the DRS data file is damaged.

Solution

1. Check whether the task is normal.
   • If the task is normal, this error is recorded in the log and no further action is required.
   • If the task is abnormal, go to 2.

2. In the upper right corner of the console, choose Service Tickets > Create Service Ticket and contact customer service.