Help Center/ Cloud Search Service/ Troubleshooting/ Functions/ Why Is the Word Dictionary Function Not Working?
Updated on 2024-11-20 GMT+08:00

Why Is the Word Dictionary Function Not Working?

Perform the following steps to troubleshoot this problem:

Check When the Target Cluster Was Created

  1. Log in to the CSS management console.
  2. In the left navigation pane, choose Clusters.
  3. On the Clusters page, locate the target cluster where you want to configure a custom word dictionary and view its creation time.

    • If the creation time is earlier than March 10, 2018, no further action is required. The function is not working because the custom word dictionary function was unavailable at that time.
    • If the creation time is later than March 10, 2018, check whether the account or IAM user used for logging in to the management console has the custom word dictionary permission. For details, see Check Whether the Account or IAM User Has the Custom Word Dictionary Permission.

Check Whether the Account or IAM User Has the Custom Word Dictionary Permission

  1. Log in to the IAM management console.
  2. Check the user group that the account or the IAM user belongs to.

    For details, see Viewing or Modifying IAM User Information in Identity and Access Management User Guide.

  3. Check whether the permissions assigned to the user group include the following two permissions: Tenant Administrator for project OBS for region Global service and Elasticsearch Administrator for the current region.

    For details, see Viewing or Modifying User Group Information in Identity and Access Management User Guide.

    • If neither of the preceding permissions has been assigned to the user group, go to 4.
    • If both the preceding permissions have been assigned to the group, contact the customer service personnel.
  4. Add the following permissions to the user group: Tenant Administrator for project OBS in region Global service and Elasticsearch Administrator in the current region.

    For details, see Viewing or Modifying User Group Information in Identity and Access Management User Guide.