Help Center/ Cloud Search Service/ Troubleshooting/ Functions/ Indexes Cannot Be Backed Up
Updated on 2025-10-11 GMT+08:00

Indexes Cannot Be Backed Up

Index backup is implemented by creating cluster snapshots. If index backup fails, perform the following steps to troubleshoot this problem:

Check Whether the Account or IAM User Has the Index Backup Permissions

  1. Check the user group that the current account or IAM user belongs to.

    For details, see Viewing and Modifying User Information in the Identity and Access Management User Guide.

  2. Check whether the user group has granted access to the OBS bucket list and read permission on OBS buckets and objects.

    For details, see Viewing and Modifying User Group Information in the Identity and Access Management User Guide.

    • If neither of the preceding permissions has been assigned to the user group, go to 3.
    • If both the preceding permissions have been assigned to the group, contact Huawei Cloud technical support.
  3. Add the required permissions to the user group.

    For details, see Viewing and Modifying User Group Information in the Identity and Access Management User Guide.