Help Center/ Cloud Search Service/ Troubleshooting/ Functions/ Why Does Index Backup Fail?
Updated on 2024-11-20 GMT+08:00
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Why Does Index Backup Fail?

Index backup is implemented by creating cluster snapshots. If index backup fails, perform the following steps to troubleshoot this problem:

Check Whether the Account or IAM User Has the Index Backup Permissions

  1. Log in to the IAM management console.
  2. Check the user group that the account or the IAM user belongs to.

    For details, see Viewing and Modifying User Information in the Identity and Access Management User Guide.

  3. Check whether the permissions assigned to the user group include the following two permissions: OBS Administrator for project OBS in region Global service and Elasticsearch Administrator for the current region.

    For details, see Viewing and Modifying User Group Information in the Identity and Access Management User Guide.

    • If neither of the preceding permissions has been assigned to the user group, go to 4.
    • If both the preceding permissions have been assigned to the group, contact Huawei Cloud technical support.
  4. Add the following permissions to the user group: OBS Administrator for project OBS in region Global service, and Elasticsearch Administrator for the current region.

    For details, see Viewing and Modifying User Group Information in the Identity and Access Management User Guide.

Parent topic: Functions