Compute
Elastic Cloud Server
Huawei Cloud Flexus
Bare Metal Server
Auto Scaling
Image Management Service
Dedicated Host
FunctionGraph
Cloud Phone Host
Huawei Cloud EulerOS
Networking
Virtual Private Cloud
Elastic IP
Elastic Load Balance
NAT Gateway
Direct Connect
Virtual Private Network
VPC Endpoint
Cloud Connect
Enterprise Router
Enterprise Switch
Global Accelerator
Management & Governance
Cloud Eye
Identity and Access Management
Cloud Trace Service
Resource Formation Service
Tag Management Service
Log Tank Service
Config
OneAccess
Resource Access Manager
Simple Message Notification
Application Performance Management
Application Operations Management
Organizations
Optimization Advisor
IAM Identity Center
Cloud Operations Center
Resource Governance Center
Migration
Server Migration Service
Object Storage Migration Service
Cloud Data Migration
Migration Center
Cloud Ecosystem
KooGallery
Partner Center
User Support
My Account
Billing Center
Cost Center
Resource Center
Enterprise Management
Service Tickets
HUAWEI CLOUD (International) FAQs
ICP Filing
Support Plans
My Credentials
Customer Operation Capabilities
Partner Support Plans
Professional Services
Analytics
MapReduce Service
Data Lake Insight
CloudTable Service
Cloud Search Service
Data Lake Visualization
Data Ingestion Service
GaussDB(DWS)
DataArts Studio
Data Lake Factory
DataArts Lake Formation
IoT
IoT Device Access
Others
Product Pricing Details
System Permissions
Console Quick Start
Common FAQs
Instructions for Associating with a HUAWEI CLOUD Partner
Message Center
Security & Compliance
Security Technologies and Applications
Web Application Firewall
Host Security Service
Cloud Firewall
SecMaster
Anti-DDoS Service
Data Encryption Workshop
Database Security Service
Cloud Bastion Host
Data Security Center
Cloud Certificate Manager
Edge Security
Situation Awareness
Managed Threat Detection
Blockchain
Blockchain Service
Web3 Node Engine Service
Media Services
Media Processing Center
Video On Demand
Live
SparkRTC
MetaStudio
Storage
Object Storage Service
Elastic Volume Service
Cloud Backup and Recovery
Storage Disaster Recovery Service
Scalable File Service Turbo
Scalable File Service
Volume Backup Service
Cloud Server Backup Service
Data Express Service
Dedicated Distributed Storage Service
Containers
Cloud Container Engine
SoftWare Repository for Container
Application Service Mesh
Ubiquitous Cloud Native Service
Cloud Container Instance
Databases
Relational Database Service
Document Database Service
Data Admin Service
Data Replication Service
GeminiDB
GaussDB
Distributed Database Middleware
Database and Application Migration UGO
TaurusDB
Middleware
Distributed Cache Service
API Gateway
Distributed Message Service for Kafka
Distributed Message Service for RabbitMQ
Distributed Message Service for RocketMQ
Cloud Service Engine
Multi-Site High Availability Service
EventGrid
Dedicated Cloud
Dedicated Computing Cluster
Business Applications
Workspace
ROMA Connect
Message & SMS
Domain Name Service
Edge Data Center Management
Meeting
AI
Face Recognition Service
Graph Engine Service
Content Moderation
Image Recognition
Optical Character Recognition
ModelArts
ImageSearch
Conversational Bot Service
Speech Interaction Service
Huawei HiLens
Video Intelligent Analysis Service
Developer Tools
SDK Developer Guide
API Request Signing Guide
Terraform
Koo Command Line Interface
Content Delivery & Edge Computing
Content Delivery Network
Intelligent EdgeFabric
CloudPond
Intelligent EdgeCloud
Solutions
SAP Cloud
High Performance Computing
Developer Services
ServiceStage
CodeArts
CodeArts PerfTest
CodeArts Req
CodeArts Pipeline
CodeArts Build
CodeArts Deploy
CodeArts Artifact
CodeArts TestPlan
CodeArts Check
CodeArts Repo
Cloud Application Engine
MacroVerse aPaaS
KooMessage
KooPhone
KooDrive
On this page
Help Center/ TaurusDB/ FAQs/ Database Connections/ What Should I Do If the Network Connectivity Test Fails?

What Should I Do If the Network Connectivity Test Fails?

Updated on 2024-12-30 GMT+08:00

Before connecting to a TaurusDB instance, you need to test the network connectivity to ensure that the client can communicate with the TaurusDB instance.

This section analyzes common causes of network connection failures and provides solutions.

Fault Locating

  1. Check whether the ECS and TaurusDB instance are in the same VPC.
  2. Check the security group rules, ACL rules, internal network configurations, and ports of the ECS.
  3. Check the security group rules of the TaurusDB instance.
  4. Ping the affected IP address from another ECS in the same region.

Solution

  1. Check whether the ECS and TaurusDB instance are in the same VPC.
    • If they are in the same VPC, go to 2.
    • If they are in different VPCs of a region, they cannot communicate with each other through a private network.
      To resolve this issue, do as follows:
      1. Create a VPC peering connection. For details, see VPC Peering Connection Overview.
      2. Change the VPC of the ECS to that of the TaurusDB instance. For details, see Changing a VPC.
  2. Check the ECS configurations.

    For details, see Why Does Communication Fail Between Two ECSs in the Same VPC or Packet Loss Occur When They Communicate?

  3. Check the security group rules of the TaurusDB instance.

    On the Inbound Rules page of the TaurusDB instance security group, add an inbound rule for the private IP address and port of the ECS.

  4. Ping the affected IP address from another ECS in the same region.

    On the ECS, ping the IP address that failed to be pinged. If the IP address can be pinged, the virtual network is normal.

  5. If the problem persists, submit an application by choosing Service Tickets > Create Service Ticket in the upper right corner of the management console.

We use cookies to improve our site and your experience. By continuing to browse our site you accept our cookie policy. Find out more

Feedback

Feedback

Feedback

0/500

Selected Content

Submit selected content with the feedback