Help Center/ Meeting/ Client SDK Reference/ FAQs/ Web SDK/ Why Is the Page Refreshed After I Enable the Camera on My iOS Device of Version 15.1.x to Send Video Streams?
Updated on 2025-06-18 GMT+08:00
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Why Is the Page Refreshed After I Enable the Camera on My iOS Device of Version 15.1.x to Send Video Streams?

Customer Case

Someone has already joined a meeting. A user of iOS 15.1 joins this meeting via the WeChat browser. After this user enables the camera, the browser page is refreshed.

Cause Analysis

This is a WebKit video encoding bug on iOS 15.1.x. All browsers on iOS 15.1.x and apps embedded with WKWebView (such as Chrome and WeChat) are affected. For details, see WebKit Bug 231505.

Solution

Update the iOS version to 15.2 or later.

Parent topic: Web SDK