Intelligent Interaction

Using AI Ask

You can create a role on AI Ask and feed the LLM used by the role with the uploaded external knowledge base and Q&A library to diversify the answers.

Before using AI Ask, contact its account manager to register and enable the service. You can view the contact information of the account manager on the DupDub Audio service page, as shown in Figure 1.

Figure 1 Viewing contact information

The procedure is as follows. For details, contact the customer service of AI Ask.

1. Adding a knowledge base: Upload a common file or add a Q&A library.
2. Creating a role: Create a Q&A role on AI Ask.
3. Viewing role information: View the AppSecret of the role created on AI Ask, that is, the role key required for API calling on MetaStudio.
4. You can view all session records of a role on AI Ask.

Creating an Interactive Dialog Project

1. Log in to the MetaStudio console and go to the Overview page.
2. Click Go to MetaStudio Console to go to the MetaStudio console.
3. Click the Intelligent Interaction card. On the interactive dialog project page, set the role and background in sequence.

4. Choose the Q&A tab on the right of the page, as shown in Figure 2.

   Configure parameters by referring to Table 1.

   Figure 2 Q&A
   

   Table 1 Q&A settings

   Parameter	Description
   Third-party App	Select Third-party LLM.
   App Name	Enter a custom application name.
   App ID	App ID provided by the third-party LLM that interconnects with MetaStudio.
   App Key	App key provided by the third-party LLM that interconnects with MetaStudio.
   Third-party LLM URL	API address of the third-party LLM called by MetaStudio. When MetaStudio interconnects with the third-party LLM, you need to develop the LLM API following the API parameter format defined by MetaStudio. For details, see Third-Party LLM Callback API for Intelligent Interaction. MetaStudio calls this API to implement intelligent interaction.
   Streaming Response	MetaStudio intelligent interaction supports both streaming and non-streaming Q&A. You can enable streaming Q&A for faster response, but this feature may not be supported by all interconnected third-party LLMs.
   Multi-round Contextual Understanding	A larger value indicates more historical dialogs in the Q&A request and better contextual understanding. Specifically: If this parameter is set to 1, the Q&A request does not contain any historical dialogs. If this parameter is set to a value other than 1, the Q&A request contains historical dialogs. For example, if this parameter is set to 3, the Q&A request contains one latest question and two latest rounds of Q&A. The same logic applies to other values.
   ASR Service	Select AI Ask from the drop-down list.
   ASR Account	Enter the account for accessing AI Ask. For details, see Using AI Ask.
   ASR Key	Enter the key for accessing AI Ask. For details, see Using AI Ask.
   Check Configuration	Click Check Configuration to automatically check the configuration on the current tab. Any errors will be displayed in a message.
   End-of-sentence Pause Duration	Voice activity detection (VAD) is performed on the cloud. If the pause at the end of a sentence exceeds the value of this parameter, speech recognition will end. A value greater than 500 ms is recommended.

5. Click OK. The application has been created, as shown in Figure 3.
   You can click Modify to modify the Q&A settings.

   Figure 3 Creating an application
   

6. (Optional) Select the Dialogs tab to configure a dialog by referring to Dialog Settings.
7. Choose the Dialog Publish tab and configure parameters by referring to Table 2.

   Table 2 Publish settings

   Parameter	Description
   Activation Code	An activation code is automatically generated after an intelligent interaction project is published.
   Concurrency	Maximum number of users who use the generated activation code to access the intelligent interaction dialog project simultaneously. If the number of concurrent users exceeds the value of this parameter, the error code MSS.20010135 indicating insufficient dialog resources will appear on the intelligent interaction page.
   Valid For	Available duration of intelligent interaction from the time of project publishing.

8. Click Publish in the upper right corner of the page to publish the interactive dialog project.

   The dialog box shown in Figure 4 appears. You can click the link to go to the page of activating intelligent interaction. Then copy and enter the activation code on the page to activate the project and interact with the virtual avatar.

   Figure 4 Publishing an application