CBS

QABot

QABot helps enterprises quickly build, release, and manage intelligent question-answering bots. It can be applied to various scenarios such as after-sales automated Q&A, agent assistant, and pre-sales consulting.

QABot offers the Q&A engine and bot management platform to help customers quickly and cost-efficiently build intelligent Q&A services. It meets users' requirements for quick launch, high-level customization, and controllable data and features high Q&A accuracy and automated learning capabilities. QABot helps enterprises cut customer service personnel costs and greatly reduces customer service response time.

QABot has the following advantages:

• Intelligent Q&A management
  • Automatically analyze and collect statistics on hot questions and trends.
  • Automatically gather unanswered questions, match similar Q&A pairs, and continuously enrich the knowledge base.
  • Debug question answering and provide point-to-point and intelligent monitoring of the entire question answering process.
  • Provide easy-to-use labeling tools to mine domain-specific knowledge.
• Comprehensive conversation management
  • Integrate multiple NLP capabilities and an intelligent conversation controller.
  • Flexibly manage the knowledge base with batch operations.
• Efficient training and deployment
  • Provide fast model training and deployment capabilities based on ModelArts algorithms.
  • The effects of different data, parameters, and models on the service system can be verified quickly.
  • Provide a selection of algorithm models, with recommendations for optimal parameter settings, ensuring questions are answered effectively.