Updated on 2024-08-09 GMT+08:00

Overview

When to Renew Subscriptions

If a yearly/monthly package is about to expire but you want to continue using it, you need to renew the package within a specified period, or any subsequent operations on the matched bucket and the resources within will be billed on a pay-per-use basis. After the pay-per-use billing applies, if your account goes into arrears and after the grace period and retention period end, your buckets and the resources in them will be automatically released, and data will be lost and cannot be recovered.

Only resource packages can be renewed. If you use OBS on a pay-per-use basis, just ensure that your account has a valid payment method configured or a top-up account with a sufficient balance.

To extend the validity period of a resource package, you need to renew the package before it expires.

How to Renew Subscriptions

You can renew resource packages manually or automatically.

Table 1 Renewing a resource package

Method

Description

Manually renewing a resource package

You can renew a resource package on OBS Console anytime before it is automatically deleted.

Automatically renewing a resource package

You can enable auto-renewal to automatically renew a resource package before it expires. This prevents resources from being deleted in case you forget to renew a subscription.

You can select a method to renew a yearly/monthly package based on the phase the package is currently in.

Figure 1 Selecting a renewal method based on package's current phase
  • A resource package is in effective after it is purchased. It can be used to cover the usage for matched buckets.
  • When the package expires, the subsequent usage is billed on a pay-per-use basis.
  • With pay-per-use billing, the costs will be deducted from your account balance. If your account balance is insufficient, your account will go into arrears.
  • After your account goes into arrears, your OBS resources enter a grace period. If they are not renewed by the time the grace period expires, the resources will be frozen and enter a retention period.
  • If you do not renew the subscription before the retention period expires, your resources will be automatically deleted.

You can enable auto-renewal anytime before a resource package expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires. You can change the auto-payment date for renewal as required.

For more information about renewing subscriptions, see Renewal Management.

How to View Expiration Time

On the Renewals page, filter resources that are about to expire by expiration time and view the detailed information in the Validity Period column.

Figure 2 Viewing expiration time