Billing Termination

Updated on 2025-03-24 GMT+08:00

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Yearly/Monthly Resources

When you purchase a yearly/monthly resource, you make a one-time up-front payment. By default, the service automatically stops when the purchased subscription expires.

If you no longer need a resource, but the subscription has not yet expired, you can unsubscribe from it. Huawei Cloud may issue you a refund, depending on what coupons were used for the purchase and if 5-day unconditional unsubscription rules apply. For details about unsubscription rules, see Unsubscriptions.
If you have enabled auto-renewal but no longer wish to automatically renew the subscription, disable it before the auto-renewal date (seven days before the expiration date by default) to avoid unexpected expenditures.

Stopping Billing on the Console

Log in to the management console.
Click in the navigation pane and choose Development Services > Huawei Cloud Astro Zero.
In the navigation pane, choose Huawei Cloud Astro Canvas.
Click Unsubscribe to unsubscribe from a subscribed instance.

Figure 1 Clicking the unsubscription button
In the displayed dialog box, click Unsubscribe.
Select the unsubscription reason and click Unsubscribe.
In the displayed dialog box, click Unsubscribe.

If you have expansion packages for adding pages, they will also be unsubscribed.
Figure 2 Unsubscribing from an instance

Stopping Billing in the Billing Center

Log in to the management console.
Hover over Billing in the upper part of the console and choose Bills from the drop-down list.
In the navigation pane, choose Orders > Unsubscriptions.
On the Unsubscribe from In-Use Resources tab page, click Unsubscribe from Resource next to the target Huawei Cloud Astro Canvas instance.

Figure 3 Selecting the resource to unsubscribe from
Select the unsubscription reason, read the unsubscription instructions, and click Confirm.

If you have expansion packages for adding pages, they will also be unsubscribed.

Figure 4 Unsubscribing from an instance