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Why Cannot I Renew a Resource? Which Resources Cannot Be Renewed?
Updated on 2023-07-20 GMT+08:00
Why Cannot I Renew a Resource? Which Resources Cannot Be Renewed?
Renewal is not supported in the following scenarios:
- Reserved instances are not renewable.
- Pay-per-use resources and spot instances are not renewable.
- If an order for changing the specifications of a yearly/monthly resource has been submitted but has not been paid, such a resource is not renewable.
- Unsubscribed or released resources are not renewable.
- Yearly/monthly resources that have been changed or are being changed to pay-per-use billing mode are not renewable.
- If a yearly/monthly resource has supplemented resources, the yearly/monthly resource is not renewable until the supplemented resources have been provisioned successfully, ensuring that the yearly/monthly resource and the supplemented resources expire at the same time.
- Resources no longer available are not renewable.
- Orders being processed are not renewable.
- If a partner's customer accounts in the reseller model is frozen by the partner, the renewals are not allowed for these accounts. Contact the partner to handle it.
See Renewal restrictions in Renewal Rules for details.
Parent topic: Renewals
Renewals FAQs
- What Is the Difference Between a Top-Up and a Renewal?
- How Do I Renew an Instance?
- When Does a Resource Renewal Take Effect?
- Can I Change the Product Specifications in a Renewal?
- What Are the Renewal Period Options?
- Why Is the Duration of a Monthly Product Less Than or More Than One Month After I Renew It?
- What Can I Do If I Cannot Find the Resources to Be Renewed?
- Why Cannot I Renew a Resource? Which Resources Cannot Be Renewed?
- Can I Renew Expired, Frozen, and Released Resources?
- Why Is the Price for a Renewal Higher Than That for a New Purchase?
- Is There a Discount for the Renewal of Resources Purchased During a Special Event?
- When Does an Automatic Renewal Take Place?
- How Do I Disable Auto-Renewal?
- What Are the Benefits for Automatic Renewals?
- Is a Cloud Service Product Automatically Renewed After It Expires?
- Will a Free Trial Product Be Automatically Renewed After the Trial Has Expired?
- Is a Resource Deleted After Expiration?
- When Do the Renewed Resources Take Effect If They Are Renewed Before Their Expiration?
- What Is the Validity Period Before Paying for a Renewal?
- How Do I Choose Between Renew and Buy Again?
- Can Frozen Resources Be Unsubscribed from, Released, or Deleted?
- Can Released Resources Be Retrieved?
- How Do I Add All Items to Be Renewed in One Order for Payment?
- Does the Billing Mode Change Affect the Cloud Service Running?
- Does Changing the Specifications of a Product Affect Other Discounted Products?
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