Why Can't I Expand Capacity for My Disk?
Symptom
Capacity expansion is not allowed for the disk.
Troubleshooting
Possible causes are listed here in order of their probability.
If the fault persists after you have ruled out one cause, move on to the next one in the list.
Possible Cause |
Solution |
|---|---|
A yearly/monthly disk has a renewal order that has not taken effect. |
See Yearly/Monthly Disk Has a Renewal Order That Has Not Taken Effect. |
A yearly/monthly disk has an unpaid expansion order. |
|
A shared disk is still attached to a server. |
Yearly/Monthly Disk Has a Renewal Order That Has Not Taken Effect
What Is a Renewal Order That Has Not Taken Effect?
For example, a user has purchased a yearly/monthly disk, and the disk expired on December 30, 2019, if the user renewed the disk on December 15, 2019, the order is a renewal order that will not take effect before December 30, 2019.
Symptom: A message is displayed in the upper right corner of the console, indicating that the disk cannot be expanded because it has a renewal order that has not taken effect.
Solution: Cancel the renewal order, expand the disk capacity, and renew the disk again.
- Log in to the management console and click Billing Center in the upper right corner.
- In the navigation pane on the left, choose Unsubscriptions and Changes > Unsubscriptions.
- Locate the target order and choose More > Unsubscribe from Renewal in the Operation column.
- After the unsubscription is complete, go to the EVS console and expand the disk capacity.
- Renew the disk after the capacity expansion succeeded.
Yearly/Monthly Disk Has An Unpaid Expansion Order
Symptom: The Expand Capacity button is grayed out and the following hover tip is displayed: This operation cannot be performed because the disk has unpaid orders.
Solution: Pay for or cancel the capacity expansion order.
- On the EVS console, click Unpaid in the Status column.
The order details page is displayed.
- Click Pay or Cancel Order.
- Return to the EVS disk list. If the Expand Capacity button is available, the operation is successful.
Shared Disk Is Still Attached to a Server
Symptom: The Expand Capacity button is grayed out. When you attempt to click the capacity expansion button, the following hover tip is displayed: This operation can be performed only when the shared disk is in the Available state.
Solution: Detach the disk from all servers. If the Expand Capacity button becomes available, you can expand the disk capacity.
Submitting a Service Ticket
If the problem persists, submit a service ticket.
Capacity Expansion FAQs
- Can I Reduce or Temporarily Expand the Disk Capacity?
- What Are the Differences Between Expanding Capacity by Expanding an EVS Disk and Creating a New EVS Disk?
- Will My Disk Data Be Lost After I Expand the Disk Capacity?
- Can I Use Backups or Snapshots Created Before Capacity Expansion to Restore Data on Expanded Disks?
- Do I Need to Restart the Server After Expanding the Disk Capacity?
- Do I Need to Detach an EVS Disk Before Expanding Its Capacity?
- What Should I Do If My Disk Capacity Exceeds 2 TiB After Expansion?
- How Can I Allocate Newly Added Space to a New Partition?
- How Can I Allocate Newly Added Space to an Existing Partition?
- Why Did My Disk Capacity Remain Unchanged on the Server After Capacity Expansion?
- Why Can't I Expand Capacity for My Disk?
- How Do I Extend the File System of an Unpartitioned Data Disk in Linux?
- How Do I Extend the Root Partition of a Quickly Provisioned BMS?
- How Do I View the Disk Partition Style in Linux?
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