Updated on 2024-01-15 GMT+08:00

Error Codes

Status Code

Error Codes

Error Message

Description

Solution

400

DBSS.10000001

Enter a valid request message

Enter a valid request message

check parameter

400

DBSS.10020101

Enter a valid request message

Enter a valid request message

check parameter

400

DBSS.10020102

Enter a valid request message

Enter a valid request message

check parameter

400

DBSS.10020118

Failed to add database, exceeding the limit

Failed to add database, exceeding the limit

Delete unnecessary databases or purchase new instances

400

DBSS.10020140

Illegal order ID

Illegal order ID

check order ID

400

DBSS.100210016

Insufficient quota

Insufficient quota

Contact administrator

400

DBSS.10020010

The request parameter is incorrect

Request message param error

Modifying Request Parameters

400

DBSS.10020009

The request message format is invalid

Request message format error

Modifying Request Parameters

401

DBSS.10020100

Failed to authenticate the token in the request

Failed to authenticate the token in the request

check token

404

DBSS.10021004

ECS can not found the request page

ECS can not found the request page

Check the ECS path configuration

404

DBSS.10020007

No such server found

No such server found

Check the Connection to the Server

404

DBSS.100210010

ECS internal server error

ECS internal server error

Check the ECS Server

500

DBSS.11000000

Internal system exception. Contact technical support engineers

Internal system exception. Contact technical support engineers

Contact technical support engineers