Viewing Current Alarms

Context

If a new alarm is reported and the number of current alarms exceeds the upper capacity threshold, alarm management enables the mechanism of processing full current alarm cache and moves some alarms to the historical-alarm list.
When you go to the Current Alarms page for the first time, alarms in the alarm list are sorted in descending order of Arrived On by default.
The newly reported alarms are displayed in bold on the page.
The background color of cleared alarms is green by default.
You can only monitor and view alarms of authorized MOs.
A maximum of 200 Current Alarms pages can be opened.

Procedure

Monitoring alarms

Choose Device Management > Alarms Management > Current Alarms from the main menu.

Table 1 describes alarm monitoring methods.

**Table 1** Alarm monitoring methods
Task	Task Description
Monitoring alarms using the alarm list	On the Current Alarms page, monitor the alarms reported by all NEs and systems in real time.
Monitoring alarms using alarm indicators	The alarm indicators in the upper right corner of the Current Alarms page show the number of critical alarms, number of major alarms, number of minor alarms, and number of warning alarms.
Monitoring alarms using the statistics panel	Click in the upper right corner of the Current Alarms page to view the alarm statistics charts. The statistical result is obtained based on the filtered alarms. The Top 10 Alarms, Duration, Top 10 Alarm Sources, Severity, and Status statistical charts can be displayed on the statistics panel. Four statistical charts can be displayed at the same time. You can click in the upper right corner of the statistics panel and then select the chart to be displayed from the drop-down menu in the upper right corner of each chart. On the statistics panel, you can click any statistical result to quickly display the alarms that meet the condition. If you close the statistics panel, the filter criteria selected on the panel are automatically deselected. NOTE: Alarm management allows a maximum of 10 statistics panels to be opened by online users concurrently. You can click in the upper right corner of the statistics panel to manually refresh the statistical data. Within 10 minutes after you open the statistics panel or manually refresh the statistical data, the system automatically refreshes the data every minute.

Querying alarms
1. Choose Device Management > Alarms Management > Current Alarms from the main menu.
2. You can click Template Management in the upper left corner of the page to view all filter templates and select a filter template from the Quick Filter panel. Users with the Administrators role can manage templates saved by all users.
  The following types of templates are provided:
  - Favorite: You can add the templates that you often use to your favorites.
  - Custom: The template is customized by the current user. You can set whether to share the template with other users. You can set a custom template as the key template. The alarms that are filtered using the key template are displayed in both the emergency maintenance notification list and alarm list.
  - Shared: Such a template can be shared with other users.
  - Default: Default filter template.
  - Other: Filter templates that are not shared by other users. Other templates are visible only to users assigned the Administrators role.
  The filter templates on the Current Alarms, Historical Alarms, and Masked Alarms pages are independent of each other and cannot be shared.
3. If the filter templates under Template Management do not meet your requirements, click Filter in the upper left corner of the Current Alarms page to set filter criteria. Set filter criteria and click OK to search for the alarms to be concerned about and handled.
4. Click Save or Save As to save the current filter criteria as a filter template. Not only the filter criteria, but also the alarm display column information and the combo sorting information configured by users are saved in the filter template.
5. Export current alarms. Alarms can be exported to an .xlsx or .csv file. When the exported file format is set to .xlsx and the number of alarms exceeds 100,000, the file is exported as a .zip package. When the exported file format is set to .csv and the number of alarms exceeds 10,000, the file is exported as a .zip package.
  - Export some alarms: Select the alarms to be exported, click Export, and choose Selected.
  - Export all alarms: Click Export and choose All.
  Only the information about the alarm columns displayed on the page can be exported. You can click in the upper right corner of the alarm list to set the alarm columns to be displayed.

Parameter Description

For details about parameters on the alarm filter panel, see Table 2.

**Table 2** Description of parameters on the alarm filter panel
Parameter	Description
Alarm name	Name of the alarms to be queried. You can import or export the selected alarms or export all alarms when adding alarms.
Alarm source	Device or NE where an alarm is generated. If multiple alarm source conditions are set, the filtering result is the union of all the conditions. That is, all the alarms that meet any of the conditions are displayed on the page.
Severity	Alarm severity, including critical, major, minor, and warning. By default, all alarm severities are selected. You must select at least one alarm severity.
Alarm status	Alarm status, including the acknowledgment and clearance status, maintenance status, and validity status. This parameter is not displayed on the Masked Alarms page.
Last occurred	Time when the alarm last occurred. This parameter is displayed as Occurred in Alarm Logs, Masked Alarms, and Historical Alarms, indicating the last occurrence time of an alarm.
Cleared	Time when an alarm is cleared. You can set this parameter in the Advanced settings area on the Alarm Logs or Historical Alarms page. This parameter is not displayed on the Masked Alarms page.
Advanced settings	You can set alarm parameters to filter desired alarms. If advanced criteria are set, the filtering result is determined by the intersection of all the criteria. That is, only the alarms that meet all the advanced criteria are displayed. Operators (case-sensitive): contains: Filters the alarms that contain the specified character string. does not contain: Filters alarms that do not contain the specified character string. begins with: Filters alarms that begin with the specified character string. ends with: Filters alarms that end with the specified character string. is in: Filters the alarms that are the same as the specified character string. For example, in the Location Info area, set Operator to is in and set Value to XXX. In this case, the location information of the filtered alarms contains XXX, and the alarms whose location information contains XXX123 are not displayed. is not in: Filters alarms that are different from the specified character string. For example, in the Location Info area, set Operator to is not in and set Value to XXX. In this case, the location information of the filtered alarms does not contain XXX, and the alarms whose location information contains XXX123 are displayed. is blank: Filters the alarms if their values of this parameter are empty. is not blank: Filters the alarms if their values of this parameter are not empty. To improve the maintenance efficiency, you are advised to retain the default settings of Associated alarm ID, that is, Root alarms, Aggregated alarms, and Normal alarms are selected. This parameter is not displayed on the Masked Alarms or Historical Alarms page. Meanings of the options: Normal alarms: Indicates that the alarm does not have root alarms or correlative alarms and aggregated alarms or original alarms. Root alarms: Alarm that causes multiple correlative alarms. Correlative alarms: Alarm that is generated due to the root alarm. Aggregated alarms: After an alarm that meets the aggregation rules is reported, a new alarm is generated, which corresponds to multiple original alarms. Original alarms: Alarms that meet the aggregation rules correspond to an aggregated alarm.

For details about parameters in the alarm list, see Table 3.

**Table 3** Description of parameters in the alarm list
Name	Description
Alarm Serial Number	Alarm SN. When an alarm is generated, it may be modified multiple times. For example, its severity may change or it may be cleared. The SN uniquely identifies an alarm.
Alarm Matched Rule Name	An alarm meets the rule and is handled according to the rule settings.
Occurrences	Number of occurrences or merged times for an alarm of an alarm source, that is, the repeated or merged alarms have the same location information and alarm ID. This parameter helps users to increase concerns on the alarm. This parameter is not displayed on the Masked Alarms or Historical Alarms page.
Alarm Source	Device or NE that generates an alarm.
Name	Name of an alarm. An alarm name tells what faults occur on an alarm source. For example, the high CPU usage alarm can be known by its name that the alarm is sent from the CPU. The meanings of the icons displayed next to alarm names are as follows: : This icon is displayed when an alarm is a root alarm. You can expand the row that contains the alarm in the list to view its correlative alarms. : This icon is displayed when an alarm is a correlative alarm. You can expand the row contains the alarm in the list to view its root alarms. : This icon is displayed when an alarm is an aggregated alarm. : This icon is displayed when an alarm is an original alarm. : This icon is displayed when an alarm is an invalid alarm. : This icon is displayed when an alarm is in the maintenance state. : This icon is displayed when the alarm is a toggling alarm. Expand Filter criteria and set Toggling Identifier in the Advanced settings area to filter alarms. : This icon is displayed when an alarm reference page is available for an alarm. Click this icon to view the alarm reference page. : This icon is displayed when an alarm has remarks. Click the alarm name to view the remarks on the alarm details page.
Alarm ID	ID of an alarm, which corresponds to the alarm name.
Severity	Four alarm severities: critical, major, minor, and warning.
Acknowledgment Status	Acknowledgment status of the alarm. Available options are: Acknowledged Unacknowledged This parameter is not displayed on the Masked Alarms page.
Clearance Status	Clearance status of an alarm. Available options are: Cleared Uncleared This parameter is not displayed on the Masked Alarms page.
Toggling Times	Number of times that alarms that meet the toggling conditions are reported during the toggling. This parameter is not displayed on the Masked Alarms page.
Possible Causes	Possible causes of an alarm, which can provide guidance for alarm handling.
Maintenance Status	Maintenance status of an alarm. For example, the NORMAL state means that the alarm source is running normally instead of being commissioned or upgraded. This parameter is not displayed on the Masked Alarms page.
Acknowledged On	Time when an alarm is acknowledged. This parameter is not displayed on the Masked Alarms page.
Cleared On	Time when an alarm is cleared. This parameter is not displayed on the Masked Alarms page.
Alarm Source Identifier	Identifier allocated by alarm management to the source system.
Alarm Source Type	Type of the NE where an alarm is generated.
Type	Type of an alarm, indicating the type of the cause which triggers the alarm.
Operation	Operations that users can perform on the alarm. Acknowledge the alarm Clear the alarm Send notifications by emails Send SMS message notifications Set masking rules Set an identification rule Set a notification rule Set an intermittent/toggling rule Set an aggregation rule Switch the view
Location Info	Information that helps you quickly locate the location where the alarm is generated.
First Occurred	If the alarm is a merged alarm, the time when it first occurred is displayed. If the alarm is not a merged alarm, its generation time is displayed. This parameter is not displayed on the Masked Alarms or Historical Alarms page.
Arrived On	Time when the alarm arrives at alarm management.
Last Occurred	If the alarm is a merged alarm, its last occurrence time is displayed. If the alarm is not a merged alarm, its generation time is displayed. On the Masked Alarms and Historical Alarms pages, this parameter is displayed as Occurred.
Acknowledged By	User who acknowledges the alarm. If the alarm is unacknowledged, the user who unacknowledges the alarm is displayed in the Acknowledged By column. This parameter is not displayed on the Masked Alarms page.
Cleared By	User who clears the alarm. This parameter is not displayed on the Masked Alarms page.
Handler	Username of the current alarm handler. The O&M personnel can assign alarms to handlers. This parameter is not displayed on the Masked Alarms page.
Auto Clear	Whether an alarm can be automatically cleared. Yes: The alarm can be automatically cleared. After the fault that triggers the alarm is rectified, Clearance Status of the alarm automatically is changed to Cleared. No: The alarm cannot be automatically cleared. After the fault that triggers the alarm is rectified, you must manually clear the alarm. This parameter is not displayed on the Masked Alarms page.
Other Information	Information irrelevant to alarm locating to help users understand the alarm.
Comments	Alarm comments entered by users. The comments cannot exceed 512 characters. Setting method: Select an alarm and click Comment to enter comments.
Reason ID	ID of the alarm cause.
Clearance Type	Alarm clearance type: (Blank): uncleared. normal clear: A device fault is rectified and alarm management receives a clear alarm. Then the alarm is automatically cleared. restore clear: After a device restarts, alarm management detects whether a fault exists. The original fault alarm is automatically cleared. manual clear: An alarm is manually cleared. configure clear: A resource object is deleted, and the alarms generated by the resource object are automatically cleared. correlation clear: When receiving a root alarm of uncleared correlative alarms, alarm management handles the alarms using a correlation rule, reports the root alarm, and automatically clears the correlative alarms. The clearance type of the correlative alarms is correlation clearance. clear from system: The system clears earlier alarms according to the full-cache processing rule because the storage space is limited. status switch clear: Because the device status switches, the active alarm in the previous status is automatically cleared and is reported again in the device status after the switch. The clearance type of the active alarm in the previous status is status switch clearance. alarm synchronization-based clear: During alarm synchronization, if some uncleared alarms exist in alarm management but cannot be found in the alarms synchronized from NEs, these uncleared alarms are automatically cleared. This parameter is not displayed on the Masked Alarms page.
Validity	The default value is Valid. You can set it to Invalid on the Identification Rules page. This parameter is not displayed on the Masked Alarms page.
Duration	Duration from Last Occurred to Cleared On. This parameter is not displayed on the Masked Alarms page.
Resource ID	ID of the alarm source.
Device Category	Alarm source categories.
Threshold Rule	Threshold for reporting an alarm, that is, the threshold of the fault-related measurement indicator. For example, the "High Ambient Temperature" alarm is reported when the ambient temperature exceeds the threshold.
Threshold Information	When a threshold-crossing alarm is reported, the alarm generation value is displayed in the threshold information. When the threshold-crossing alarm is cleared, the alarm generation and clearance values are displayed in the threshold information. NOTE: The clearance value is displayed in the threshold information only when the threshold-crossing alarm is cleared.

For details about the parameters on the Alarm Information tab page, see Table 4.

**Table 4** Description of the Alarm Information tab page
Tab Page	Description	Operation Method
Alarm Details	For details about alarm parameters, see . NOTE: If the alarm reference is available, click the link next to Causes and Suggestions to switch to the alarm reference page.	To set the parameters to be displayed on the Details tab page, click Select Fields in the upper right corner of the Details tab page.
Handling and Experience	On the Handling tab page, you can view alarm handling recommendations pre-configured in alarm management. On the Experience tab page, you can view or modify alarm handling experience.	To modify the experience records, click Experience. On the tab page that is displayed, click Modify, record the experience, and then click Save.
Comments	On the Comments tab page, you can add comments for the alarm.	To modify comments, click Modify in the upper right corner of the tab page, enter comments, and then click Save.
Handling Records in Last 2 Months	You can view all manual operations performed on the alarm in the last two months for O&M personnel to handle alarms.	-
Root Alarms/Correlative Alarms	If the reported alarm is a root alarm, the Correlative Alarms tab page is displayed. You can view its correlative alarms. If the reported alarm is a correlative alarm, the Root Alarms tab page is displayed. You can view its root alarms. If the reported alarm is a root alarm and a correlative alarm, the Root Alarms and Correlative Alarms tab pages are displayed.	-
Aggregated Alarm/Original Alarms	If the reported alarm is an aggregated alarm, the Original Alarms page is displayed. You can view the alarms that have been aggregated into this alarm. If the reported alarm is an original alarm, the Aggregated Alarm tab page is displayed. You can view the alarm into which it has been aggregated.	-

For details about the parameters on the Template Management panel, see Table 5.

**Table 5** Buttons on the Template Management panel
Button	Description	Operation Method
Search Template	You can search for a filter template based on the template name, name of the user who created the template, or comments.	On the Quick Filter panel, enter a template name, username, or comment in the search box. Click to search the template.
Share/Unshare	You can share or cancel the sharing of custom templates. You can also select a template shared by other users from the Shared area. The administrator can share or cancel the sharing of all templates except the default templates. Other users can only share or cancel the sharing of custom templates. : The template is not shared. : The template is shared.	On the Quick Filter panel, select the desired template. Click the icon next to the template name.
Add to Favorites/Remove from Favorites	You can add a template to or remove a template from your favorites. The favorite template will be displayed in the Favorite area. You can only perform the following operations on the preset templates: Add to Favorites, Remove from Favorites, Set as Default Template, or Cancel Default Template. : The template is not added to favorites. : The template is added to favorites.
Set as Default Template/Cancel Default Template	You can set or cancel the default template for the current page. Filtered alarms will be displayed based on the default template when you enter this page. The template marked with is the default template.	On the Quick Filter panel, select the desired template. Click next to the template or click and choose Set as Default Template or Cancel Default Template.
Rename	Renames a filter template. The administrator can rename all the templates except the templates in the Default area. Other users can rename only custom templates.	On the Quick Filter panel, select the desired template. Click on the right of the template. Choose Rename from the displayed menu. In the dialog box that is displayed, enter the new template name.
Modify Comments	Modifies the comments of a filter template. The administrator can modify the comments of all templates except the templates in the Default area. Other users can modify only the comments of the custom templates.	On the Quick Filter panel, select the desired template. Click on the right of the template. Choose Modify Comments from the displayed menu. In the dialog box that is displayed, modify the comments.
Delete	Deletes a filter template. The administrator can delete all the templates except the templates in the Default area. Other users can delete only custom templates.	On the Quick Filter panel, select the desired template. Click on the right of the template. Choose Delete from the displayed menu.
Open Template on New Tab	A new tab page is opened and the list of the alarms or events that are filtered using the filter template is displayed on the new tab page.	On the Quick Filter panel, select the desired template. Click on the right of the template, or click and choose Open Template on New Tab.