Help Center/ GeminiDB/ GeminiDB DynamoDB-Compatible API/ FAQs/ Instance Freezing, Release, Deletion, and Unsubscription
Updated on 2025-07-30 GMT+08:00

Instance Freezing, Release, Deletion, and Unsubscription

Why Is My GeminiDB DynamoDB-Compatible Instance Released?

If your subscriptions have expired but not been renewed, or you are in arrears due to insufficient balance, your instances enter a grace period. If you do not renew your subscription or top up your account before the grace period ends, your instance will enter a retention period, during which the resources will be suspended. If you still do not renew them or top up your account after the retention period ends, your instances will be released and your data stored will be deleted. For details, see Resource Suspension and Release.

Why Is My GeminiDB DynamoDB-Compatible Instance Frozen?

Your instances may be frozen for a variety of reasons. The most common reason is that you are in arrears.

Can I Back Up Data After My Instance Is Frozen?

No. If your instance is frozen due to arrears, you need to unfreeze it first.

How Do I Unfreeze My Instance?

Frozen due to arrears: You can renew your resources or top up your account. You can renew, release, or delete instances frozen due to arrears. You cannot unsubscribe from expired yearly/monthly GeminiDB DynamoDB-Compatible instances.

What Happens After My Resources Are Frozen, Unfrozen, or Released?

  • After an instance is frozen:
    • It cannot be accessed, and your services will be interrupted. For example, if your instance is frozen, it cannot be connected.
    • If they are yearly/monthly resources, no changes can be made to them.
    • It can be unsubscribed from or deleted manually.
  • After it is unfrozen, you can connect to it again.
  • When resources are released, the instance is deleted. Before the deletion, the system determines whether to move the instance to the recycle bin based on the recycling policy you specified.

How Do I Renew My Instance?

After a yearly/monthly GeminiDB DynamoDB-Compatible instance expires, you can renew it by following Renewal Management.

Can I Restore Released or Unsubscribed Resources?

If a deleted instance is moved to the recycle bin, you can restore it by following Recycling an Instance. If the recycling policy is not enabled, you cannot restore it.

When you unsubscribe from an instance, confirm the instance information carefully. If you have unsubscribed from an instance by mistake, purchase a new one.

How Do I Delete a GeminiDB DynamoDB-Compatible Instance?