Is Refund Supported?
Yes. GaussDB(DWS) support 5-day full refund. Within the first 5 days of purchase, you can request a full refund. The full payment will be refunded, excluding the used cash coupons and discount coupons. Each account can request a 5-day full refund for up to 10 times within a calendar year (starting from January 1).
Unsubscribing from a Discount Package
- Log in to the management console.
- In the upper right corner, click Billing & Costs.
- In the navigation tree on the left, choose Orders > Unsubscriptions.
- Find the resource in the list, click Unsubscribe from Resources in the row where the resource is located, and unsubscribe from the resource as prompted.
For details, go to Unsubscription Rules.
Billing FAQs
- How Do I Renew the Service?
- Is Refund Supported?
- How Am I Billed for Scheduled Synchronization of GaussDB(DWS) Data to a PostgreSQL Database?
- How Can I Try Out GaussDB(DWS) for Free?
- Why Was I Deducted Fees After My GaussDB(DWS) Free Trial Expired?
- Why Can't I See a Cluster After I Subscribe to a Free GaussDB(DWS) Trial?
- How Can I Stop GaussDB(DWS) Billing?
- Does Pay-per-Use Billing Stop When My Cluster Stops?
- Why Is the Purchase Button Unavailable When I Create a Cluster?
- How Do I Unfreeze a Cluster?
- Can I Freeze or Shut Down a GaussDB(DWS) Cluster to Stop Billing?
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