Setting Monthly Budgets for Customers
As a distributor, if you do not grant your resellers the permission to set monthly budgets for their customers, you can set monthly budgets for their customers (associated in the resale model) one by one or in a batch. The budgets will automatically restore at 00:00:00 on the first day of each month. Customers can spend according to the budgets obtained. We will send you an alert notification when a customer uses 75%, 90%, 100%, or more of the budget obtained. You can choose to adjust the budget for the customer or restrict their purchases.
Procedure
- Sign in to Huawei Cloud as a partner.
- In the drop-down list of your account name, click Partner Center to go to the Partner Center.
- In the top navigation bar, choose Sales > Customers > Customer Management.
- In the customer list, select a customer and click Set Budget in the Operation column, or click Set Budget above the list to go to the Set Budget page. On the displayed page, set Budget Type to Monthly Budget.
- Enter a value for Monthly Budget, select an action in the Action Upon Budget Exhaustion area, and click OK.
- If you select Restrict Purchase and Freeze Resources for Action Upon Budget Exhaustion, you have to read and agree to the Agreement for Partners to Manage Customer Budgets before clicking OK.
- If purchases are restricted for a customer account. To enable purchases for this account, increase the budget and unrestrict purchases for this account. Select Synchronously unrestrict purchases and click OK.
- If a customer account is restricted from purchases and the resources are frozen, you can increase the budget, unrestrict the purchases, and unfreeze the resources to enable purchases for this account. Select Synchronously unrestrict purchases and unfreeze resources and click OK.
- After a customer is associated with you in the Reseller model, the customer account is restricted from purchases by default. You can click Unrestrict Purchase in the Operation column, or select Synchronously unrestrict purchases when setting the budget to remove the restriction.
- If the action upon budget exhaustion is changed to Restrict Purchase or Restrict Purchase and Freeze Resources, Partner Center will send an SMS or email to verify the operator's identity. This enhances account safety and allows secure access to relevant features.
- You can view adjustment records of monthly budgets by clicking Adjustment Records.
- Click the eye button next to Customer Name to show or hide the complete content of customer name.
- The budget type can be changed. The new budget type will take effect immediately. After you have changed the budget type from one-time budget to monthly budget for a customer, pay attention to the current estimate (the data is an estimate and may be delayed by about 10 minutes). In this case, the current estimate is equal to the month-to-date expenditure. When you change the budget type from monthly budget to one-time budget for a customer, the accumulated expenditure is calculated only from the month when the budget type is changed.
- Having no budget will not prevent the customer from purchasing pay-per-use resources, and the provisioned pay-per-use resources still incur fees. To avoid incurring additional charges for resources, restrict purchases and freeze the resources. For details, see Restricting Purchases and Freezing Resources.
- If you have enabled the verification code function, a verification code will be required. For details about how to enable verification code function, see Managing Basic Information.
- Click OK.
Actions Upon Budget Exhaustion
Huawei Cloud bears no liability whatsoever for any adverse effects on customer services or any disputes arising from the implementation of the action you configured for budget exhaustion. Exercise caution when configuring the actions.
|
Action |
Impact |
Follow-up Operations |
|---|---|---|
|
Manual Freezing |
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After receiving an alert notification, take corresponding measures as needed:
|
|
Restrict Purchase |
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After a customer account is restricted from purchasing resources, take corresponding measures as needed:
|
|
Restrict Purchase and Freeze Resources (which may interrupt customer services) |
|
After a customer account is restricted from purchases and the resources are frozen, take corresponding measures as needed:
|
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