Creating a Voice Notification (V2.0.0) (createVoiceNotification)

Scenario

When the voice notification function is used, this API is invoked to request the voice call platform to play a voice notification to a specified user.

Compared with the original API for creating voice notification, the voice file setting method in the request parameters of the API for creating voice notification (V2) is different. In this version, the text-to-speech (TTS) template and template variables can be set. In addition, users can set the timbre, speed, and volume of the voice when using the TTS function.

Method

POST

URI

https://Domain name/apiaccess/rest/voiceNotification/v2/createVoiceNotification. For example, the domain name is service.besclouds.com.

Request Description

If TTS is involved, sign in to the AICC as a system administrator, choose Configuration Center > Flow Configuration > Intelligent IVR > System Management > TTS/ASR Management, and specify the TTS vendor. The configuration takes effect one minute later.

Response Description

• Status code: 200

  Table 3 Response body parameters

  No.	Parameter	Type	Mandatory or Not	Description
  1	schema	Object	Yes	-
  1.1	retCode	String	Yes	Return code. For details, see Table 4.
  1.2	retMsg	String	No	Return result description.
  1.3	result	Object	No	This parameter is mandatory when retCode is set to 0.
  1.3.1	callSerialNo	String	Yes	Call SN.

  Table 4 Return codes

  No.	Return Code	Description
  1.1.1	0	Success.
  1.1.2	1	A task is in progress. Try again later.
  1.1.3	3	Creation failed. No call SN is generated.
  1.1.4	4	The format of softphone does not match the rule.
  1.1.5	5	The value of called is not transferred, or the format does not match the rule.
  1.1.6	6	The VDN is not enabled.
  1.1.7	7	callerPresent fails to pass the verification.
  1.1.8	9	The value of callBackUrl does not meet the requirements.
  1.1.9	10	The value of playTimes must be greater than or equal to 1 and less than or equal to 5.
  1.1.10	11	The playList array is empty or the array size is greater than 5.
  1.1.11	12	Both voiceId and templateId are empty.
  1.1.12	13	The length of a single variable exceeds 32 bytes.
  1.1.13	14	The format of the parameter value in templateParams is incorrect. The parameter value contains at least one of the following characters: ${}.
  1.1.14	15	The templateParams array is empty or the array size is greater than 10.
  1.1.15	16	The tenant is in trial commercial use state, and the called number is not in the trustlist.
  1.1.16	17	The voice or TTS file data does not exist.
  1.1.17	18	The recording or TTS text files are not used in voice notification scenarios.
  1.1.18	19	The recording or TTS text file is not submitted.
  1.1.19	20	The recording or TTS text file is submitted but not approved.
  1.1.20	21	The recording or TTS text file is rejected.
  1.1.21	22	The file type corresponding to templateId is not text.
  1.1.22	23	The file type corresponding to voiceId is not voice.
  1.1.23	24	The recording file or TTS file data does not exist in the database.
  1.1.24	25	The size of the templateParams array is different from the number of variables defined in the template corresponding to templateId.
  1.1.25	26	The date format of the parameter value in templateParams is incorrect.
  1.1.26	27	The time format of the parameter value in templateParams is incorrect.
  1.1.27	28	The format of the voice notification template is incorrect.
  1.1.28	29	The length of the parameter value in templateParams cannot be greater than that of the variable defined in the template specified by templateId. For example, if the variable defined in the template is ${NUM_6} (6 indicates that the maximum length is 6) and the corresponding input parameter value is 1234567, the verification fails.
  1.1.29	30	The byte length of the parameter value in templateParams cannot be greater than that of the variable defined in the template specified by templateId. For example, the variable defined in the template is ${TXT_14} (14 indicates that the maximum byte length is 14).
  1.1.30	31	The value of the variable ${NUM_Number} in templateParams can be only a digit.
  1.1.31	32	The value length of the variable ${NUM_Number} in templateParams is greater than 9.
  1.1.32	33	The value of voiceFileName does not exist.
  1.1.33	34	The file type corresponding to the input parameter voiceFIleName is not voice.
  1.1.34	35	The values of elements in the templateParams array cannot be empty.
  1.1.35	36	The value of priority is in an incorrect format.

• Status code: 400

  Incorrect request. Check the request path and parameters.

• Status code: 401

  Unauthorized operation. 1. Check whether you have purchased related services. 2. Contact customer service to check the status of your account.

• Status code: 403

  Authentication fails.

• Status code: 404

  The requested content is not found. Check the request path.

• Status code: 500

  Business failure. Check the values of parameters in the request.

Error Codes

None

Example

Request header:

{
"Content-Type": application/json
"x-app-key": *****
"Authorization": Bearer ****
}

Request parameters:

{
     "callerPresent": null,
     "called": "88880000",
    "playList": [
         {
             "voiceId": "1201763136043459597"
         },
         {
             "templateId": "1226170940666061826",
             "templateParams": [
                 "3",
                 "Main Gate of People's Park"
             ]
         }
     ]  
 }

Response parameters:

{
    "result": {
        "callSerialNo": "11827********7090"
    },
    "retCode": "0",
    "retMsg": "Created successfully."
}