Help Center/ Cognitive Engagement Center/ API Reference/ Inspection, Monitoring, and Statistics Collection Interface Reference/ Monitoring and Statistics Collection/ Inspection Relationship Maintenance Interfaces/ Updating User Group Information
Updated on 2023-12-19 GMT+08:00
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Updating User Group Information

Description

This interface is invoked to update user group information.

Interface Method

The request method must be set to POST. This interface supports only the POST method.

Request URL

https://ip:port/rest/cmsapp/v1/openapi/qcrelationconf/updategroup

In a public cloud environment, ip indicates the IP address of the CC-CMS server, and port indicates the HTTPS port number of the CC-CMS server. Contact the administrator to obtain the values.In a non–public cloud environment where the NSLB service is configured, ip indicates the IP address of the NSLB server, and port indicates the HTTPS port number of the CC-CMS service mapped on the NSLB server.

Request Description

Table 1 Parameters in the request header

No.

Parameter

Type

Mandatory

Description

1

Content-Type

String

Yes

The value is fixed to application/json; charset=UTF-8.

2

Authorization

String

Yes

For details about the generation mode, see C2 Monitoring, System Outbound Call, CDR, and Knowledge Base Interface Authentication.
Table 2 Parameters in the message body

Parameter

Type

Mandatory

Description

ccId

Integer

No

Call center ID. The value ranges from 1 to 65535.

  • In the independent deployment environment, the default value is the value of Default Call Center ID on the Configuration Center > System Management > Parameter Settings page after a system administrator signs in to the AICC.

vdn

Integer

Yes

ID of a VDN.

id

string

Yes

User group ID.

groupName

string

Yes

New user group name.

remark

string

No

User group information.

Response Message

Table 3 Parameters in the message body

Parameter

Type

Description

resultCode

string

Execution result. The options are as follows:

  • 0100000: success
  • Other values: failure
  • For details about the failure causes, see Error Code Reference.

resultDesc

string

Description of the result.

Message Example

  • Request header
    Content-Type: application/json;charset=UTF-8
Authorization: ******************
  • Request parameters
    {
    "ccId":1,
    "groupName":"ceshi445566",
    "remark": "Inspector group",
    "id":"159832671551117675139418726647",
    "vdn":113
}
  • Response parameters
    {
    "resultCode": "0100000",
    "resultDesc": "Updated successfully"
}