Help Center/ Cognitive Engagement Center/ API Reference/ Agent Workbench Interface Reference/ Appendix/ Call Type
Updated on 2023-09-27 GMT+08:00
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Call Type

Table 1 Call type

Value

Description

0

Common incoming call.

6

Internal call.

7

Common outgoing call.

40

Reserved outgoing call.

41

Presold outgoing call.

43

Predicted outgoing call.

44

Previewed outgoing call.

45

Reserved callback.

51

Internal two-party consultation.

52

Internal three-party consultation.

53

Multi-party call.
Parent topic: Appendix