Recording Started

Identifier
AgentMediaEvent_Record
Function
This event indicates that the recording of the current agent starts.
Additional information
taskId: recording task ID in the platform.

caller: calling number.

called: called number.

locationId: ID of the central node corresponding to the recording.

recordID: serial number of a recording.

fileName: address of a recording file.

callId: unique ID of the call.

fileMediaType: media type. The options are 1 (audio) and 2 (video).
Example
Audio:

{"message":"","retcode":"0","event":{"eventType":"AgentMediaEvent_Record","workNo":"20011","content":{"taskId":5206,"caller":"70006","recordID":"Yc1v6a20011d20161025t1902050","called":"60015","locationId":"256","fileName":"Y:/6/0/20161025/20011/1902050.V3","fileMediaType":"1","callId":"1477393325-164"}}}

RSE video recording:

{"eventType":"AgentMediaEvent_Record","workNo":"25002","content":{"recordID":"0a08082d-df1e-4c06-9a97-c7c6f7a4724e","callId":"1606459553-176","fileName":"conferenceId=7a008307-34ad-435b-bccd-222be5ac5385;recordId0=0a08082d-df1e-4c06-9a97-c7c6f7a4724e;","caller":"25002","called":"22061","locationId":"255","taskId":5065,"fileMediaType":2,"jsonKey":["recordID","callId","fileName","caller","called","locationId","taskId","fileMediaType"]},"jsonKey":["eventType","workNo","content"]}

Third-party video recording:

{"eventType":"AgentMediaEvent_Record","workNo":"503","content":{"recordID":"Yc1v1a503d20201202t1714442.","callId":"1606900483-31","fileName":"Y:/1/0/20201202/503/1714442.mp4","caller":"83110091","called":"94865001","locationId":"65535","taskId":5007,"fileMediaType":2,"jsonKey":["recordID","callId","fileName","caller","called","locationId","taskId","fileMediaType"]},"jsonKey":["eventType","workNo","content"]}