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Call Center Configuration Interface Reference/
Skill Queue Management
Updated on 2023-09-27 GMT+08:00
Skill Queue Management
- Creating a Skill Queue (createSkill)
- Deleting a Skill Queue (deleteSkill)
- Modifying a Skill Queue (modifySkill)
- Querying Skill Queues (querySkills)
- Obtaining the Total Number of Users in a Configured Skill Queue
- Obtaining the Number of Users in a Skill Queue to Which an Agent Has Signed In
- Obtaining the Skill Queue Information of the Home VDN of an Agent
- Obtaining the Total Number of Users in a Specified Skill Queue
- Querying the Statistics About a Set of Skill Queues
- Querying the IVR Information of the VDN to Which an Agent Belongs
- Querying Information About Agents That Have Signed In to a Skill Queue
- Querying the Details About a Specified Agent
- Querying the Details About All Online Agents That Have Signed In to a Skill Queue
Parent topic: Call Center Configuration Interface Reference
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