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How Do I Hand Over an Account If An Enterprise Employee Has Been Transferred or Has Resigned?
Updated on 2023-12-05 GMT+08:00
How Do I Hand Over an Account If An Enterprise Employee Has Been Transferred or Has Resigned?
If an employee in your enterprise has been transferred to another position or has resigned, they must do the following to hand over the account:
- Change the phone number and email address linked to the HUAWEI ID to those of the new account owner.
- If the employee used their own account to enable Huawei Cloud for the enterprise and wants to retain their account, they can submit a service ticket to contact Huawei Cloud after-sales service personnel to disassociate the HUAWEI ID from the Huawei Cloud account. After they have received the notification of having successfully disassociated their account, they need to reset the password (using the old mobile number). Then, they can use the Huawei Cloud account to log in and change the bound mobile number and email address to those of the new account owner.
- Check that the following information has been changed successfully: recipient information (name, email address, and phone number), service phone number and service email address, login phone number and email address, security phone number and security email address, and admin phone number. For details, see What Are the Parameters and How Can I Use Them in the Account Center?
- Tell the Huawei Cloud account username and password to the new account owner and remind the account owner to change the password.
Parent topic: Basic Concepts
Basic Concepts FAQs
- What Is a HUAWEI ID? Can I Change My Login ID?
- What Is a HUAWEI CLOUD Tenant?
- What Is the HUAWEI CLOUD Tenant Name?
- What Is a Security Phone Number and Security Email?
- Why Is There a Service Email Address Displayed in the HUAWEI CLOUD Tenant Information Area?
- Why a Message Is Displayed Indicating that My HUAWEI ID and HUAWEI CLOUD Account Have Different Mobile Numbers?
- How Do I Modify the Email Address of My HUAWEI ID?
- How Do I Bind or Modify the Mobile Number of My HUAWEI ID?
- How Can I Modify Information about My Enterprise Account?
- In What Circumstances Will HUAWEI CLOUD Services Be Restricted?
- In What Circumstances Will HUAWEI CLOUD Services Be Frozen?
- How Do I Complete HUAWEI ID Information?
- What Should I Do If I Failed to Change the Phone Number Linked to My HUAWEI ID?
- What Are the Parameters and How Can I Use Them in the Account Center?
- How Do I Hand Over an Account If An Enterprise Employee Has Been Transferred or Has Resigned?
- What Materials Are Required If I Want to Change My Account Details?
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