Updated on 2026-10-30 GMT+08:00

Managing Clients

Scenarios

The administrator can view the version, OS type, release date, EOS time, version status, description, and number of users of a client.

Procedure

  1. Log in to the console.
  2. In the navigation pane, choose Version Upgrade Management > Version Management > Clients.
  3. On the client page, view client version information, as shown in Table 1.

    Table 1 Client version information

    Operation

    Procedure

    Description

    Viewing client information

    Click Attribute Type in the search box and specify attributes such as Version, OS Type, Release Date, and Version Status Each record contains Version, OS Type, Release Date, EOS Time, Version Status, Description, Users, and Operation.

    NOTE:

    Version status description:

    • Released: The version has been officially released and can be used in the production environment.
    • Preview: The version is for preview and verification. Functions in this version may be changed later. You are not advised to use it in the production environment.
    • Offline: The version is no longer used for upgrades. The existing instances can continue to run until EOS.
    • Discarded: The version is no longer maintained or supported. Upgrade to another version as soon as possible.

    Administrators can view the details about each version on the client.

    Viewing the number of users

    1. Click the number in the Users column on the right of the target version.
    2. You can filter users by multiple attribute types, such as the username, last login time, terminal IP address, and terminal MAC address.
    3. Click Export. You can see the message Exporting the file... You can download the exported file from the export center later.
    4. Click Download to export the screen recording record to your local device. Click Go to Export Center.
    5. On the Export Center page, you can click Download or Delete in the Operation column of the exported screen recording record.

    Administrators can view the number of users based on the current version.

    Viewing version configurations

    1. Click View Version Configurations in the Operation column.
    2. On the displayed page, view the current version number and update information.
    3. Click OK.

    Administrators can view version configurations for better decision making.

    Customizing version configurations

    Enter the update description of this version, which will be displayed in the client upgrade dialog box. Enter the new functions and optimized items. The client will display them by type.

    1. Click Customize Version Configurations in the Operation column. The Customize Version Configuration dialog box is displayed.
    2. You can customize the version description for the current version, including new features, optimizations, and the version download address.
      NOTE:

      Enter the download address of the custom client installation package. Ensure that the desktop client can access the address, or the upgrade will fail.

    3. Click OK.

    Administrators can customize version configurations for better decision making.