Help Center/ Workspace/ User Guide (Administrators)/ Desktop Pools/ Managing Desktop Pools
Updated on 2026-05-25 GMT+08:00
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Managing Desktop Pools

Scenarios

Administrators can create time-based reusable desktop pools and centrally manage them, including starting, stopping, restarting, deleting desktops, and changing desktop names. This improves the office efficiency of users.

Prerequisites

You have purchased a desktop pool.

Procedure

  1. Log in to the console.
  2. In the navigation pane, choose Desktops > Desktop Pools.

    The Desktop Pools page is displayed.

  3. Perform the operations in Table 1 as required.

    Table 1 Operations

    Operation

    Procedure

    Viewing desktop pool information

    You can filter desktop pools by multiple attributes above the list to view their details, for example, by pool name, pool type, maintenance mode, and enterprise project.

    Starting a desktop
    1. Locate the desktop pool you want to start and click Start in the Operation column. The Start page is displayed.
    2. Confirm the operation, and enter YES or click Auto Enter.
    3. Click OK.

    Stopping a desktop
    1. Locate the desktop pool you want to stop and click Stop in the Operation column. The Stop page is displayed.
    2. Confirm the operation, and enter YES or click Auto Enter.
      NOTE:

      You can select Force if needed.

    3. Click OK.

    Restarting a desktop
    1. Locate the desktop pool you want to restart and choose More > Restart in the Operation column. The Restart page is displayed.
    2. Confirm the operation, and enter YES or click Auto Enter.
    3. Click OK.
      NOTE:

      You can select Force if needed.

    Hibernating a desktop
    1. Locate the desktop pool you want to hibernate and choose More > Hibernate in the Operation column. The Hibernate page is displayed.
    2. Confirm the operation, and enter YES or click Auto Enter.
      NOTE:

      Only Windows desktops can be hibernated.

    3. Click OK.

    Changing specifications

    For details, see Changing Specifications.

    Authorizing users or user groups

    For details, see Managing Users or User Groups.

    Rebuilding a system disk

    For details, see Rebuilding System Disks in a Desktop Pool.

    Adding, expanding, or deleting a disk

    For details, see Disks.

    Enabling or disabling the maintenance mode
    • Enabling the maintenance mode
      1. Locate the desktop pool for which you want to enable the maintenance mode, and choose More > Enable Maintenance Mode in the Operation column. The Enable Maintenance Mode page is displayed.
      2. Check the box of enabling maintenance mode and click OK.
    • Disabling the maintenance mode
      1. Locate the desktop pool enabled with the maintenance mode, and choose More > Disable Maintenance Mode in the Operation column. The Disable Maintenance Mode page is displayed.
      2. Check the box of disabling maintenance mode and click OK.
        NOTE:

        Enabling maintenance mode blocks all operations, such as user access, self-service maintenance, startup, shutdown, restart on desktops in the pool, while leaving currently and previously accessed desktops unaffected. In maintenance mode, scaling policies do not take effect.

    Deleting a desktop

    For pay-per-use desktops:

    1. Locate the desktop pool to be deleted and choose More > Delete in the Operation column.
    2. Click OK.
      NOTE:

      Before deleting a desktop pool, disable the automatic creation function and delete the desktops in the pool.

    For yearly/monthly-billed desktop pools:

    1. Click the name of a desktop pool to go to its basic information page. Select a desktop and choose More > Unsubscribe above the list or in the Operation column.
    2. On the desktop unsubscription page, confirm the desktop information and click OK.
    3. On the resource unsubscription page, confirm the resource to be unsubscribed from and provide the unsubscription reason, select the resource and data statement for desktop unsubscription, and click Unsubscribe.

      For details about unsubscription rules, see Unsubscriptions.

    Executing scripts for a desktop
    1. In the desktop pool list, locate the desired desktop pool and choose More > Script > Execute Script in the Operation column. For details, see Script Management.
    2. In the desktop pool list, locate the desired desktop pool and choose More > Script > Execute Command in the Operation column, and click Enter Command. On the displayed page, select Execution Environment, specify Command Timeout, and enter a command. Then, click Execute.
    3. In the desktop pool list, locate the desired desktop pool and choose More > Script > Script Record in the Operation column to check script execution records on the Scripts page. For details, see Command Records.

    Sending a notification
    1. Locate the desired desktop pool and choose More > Send Notification in the Operation column. The Send Notification page is displayed.
    2. Enter the content of the message to be sent and click Send.
      NOTE:

      This operation can be performed only on running desktop pools.

    Changing a desktop name
    1. Click the desktop pool name. The basic information page of the desktop pool is displayed.
    2. Click on the right of the name.
    3. Enter the new name and click OK.
      NOTE:
      • Each desktop name contains 1 to 15 characters of uppercase letters, lowercase letters, digits, and hyphens (-).
      • The name cannot exceed 15 characters.
      • Changing the desktop name will restart the desktop. Exercise caution when performing this operation.

    Changing a desktop description
    1. Click under the desktop description. The Edit Description dialog box is displayed.
    2. Enter the new description. The description can contain a maximum of 255 characters.
    3. Click OK.

    Changing the enterprise project
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. Click Change under Enterprise Project. The Change Enterprise Project dialog box is displayed.
    3. Select the enterprise project you need from the drop-down list and click OK.
      NOTE:

      The setting takes effect only for added desktops.

    Editing a Tag
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. Click Edit Tag under Tag. The Edit Tag dialog box is displayed.
    3. Add or delete tags as needed and click OK.
      NOTE:

      The setting takes effect only for added desktops.

    Changing the AZ
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. Click Modify under AZ. The Change AZ dialog box is displayed.
    3. Select the desired AZ from the drop-down list.
    4. Click OK.
      NOTE:

      The setting takes effect only for added desktops.

    Modifying the network
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. Click Modify on the right of Network. The Modify Network dialog box is displayed.
    3. Select the required VPC and subnet from the drop-down list.
    4. Click OK.
      NOTE:

      The setting takes effect only for added desktops.

    Changing a security group
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. Click Modify on the right of Security Group. The Change Security Group dialog box is displayed.
    3. Select the required security group from the drop-down list.
    4. Click OK.
      NOTE:

      The setting takes effect only for added desktops.

    Modifying a scaling policy
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. Click Modify on the right of Scaling Policy. The Modify Scaling Policy page is displayed.
    3. You can enable or disable the scaling policy, change the creation method, and configure auto fault isolation. For details, see Desktop Pool Scaling Policies.

    Modifying a user self-reset policy
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. In the User Self-reset Policy area, click Modify.
    3. Set a user self-reset policy.
      • Self-Reset Policy
        • : enabled
        • : disabled
          NOTE:
          • This policy controls whether users are allowed to reset their desktops on the client. Note that resetting will clear all desktop data and restore it to its initial state.
          • After this function is enabled, users can perform a self-service reset if their desktop becomes unusable. Resetting will clear all desktop data and restore it to its initial state. Proceed with caution.
      • Daily Resets: Specify how many times desktops can be reset per day. The value ranges from 1 to 100.
    4. Click OK.

    Modifying disconnection after unbinding
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    1. Click Modify on the right of Disconnection After Unbinding. The Unbinding After Disconnection page is displayed.
    2. Change the retention period and click OK.
      NOTE:
      • This operation can be performed only on dynamic desktop pools.
      • The period must range from 10 to 43,200 minutes.
      • After a client user disconnects from a desktop, the desktop can be retained for a period of time. After the retention period expires, the desktop is automatically unbound from the user and reset.

    Adding a desktop
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. Click Add under Desktop Information. The Buy More dialog box is displayed.
    3. Set the number of new desktops. Click OK. The desktop pool configuration page is displayed.
    4. Select I have read and agree to the Image Management Service Disclaimer.
    5. Click Buy Now.
      NOTE:

      Newly purchased desktops and the desktop pool use the same billing mode.

    Modifying the desktop naming rule
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. Click Modify under Desktop Naming Rule. The Desktop Naming Rule dialog box is displayed.
    3. Select the desktop naming rule.
    4. Click OK.
      NOTE:

      A desktop pool supports only naming rules that do not contain usernames.

    Modifying an OU
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. Click Modify under OU. The Modify OU dialog box is displayed.
    3. Select the required OU and click OK.
      NOTE:
      • The setting takes effect only for added desktops.
      • This operation can be performed only when the AD domain is interconnected.

    Enabling or disabling the maintenance mode
    • indicates that the maintenance mode is enabled.
    • indicates that the maintenance mode is disabled.

    Enabling the maintenance mode

    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. In the maintenance mode, click . In the displayed dialog box, click OK.
      NOTE:

      Enabling maintenance mode blocks all operations, such as user access, self-service maintenance, startup, shutdown, restart on desktops in the pool, while leaving currently and previously accessed desktops unaffected.

    Disabling the maintenance mode

    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. In the maintenance mode, click . In the displayed dialog box, click OK.
      NOTE:

      Disabling maintenance mode allows all operations, such as user access, self-service maintenance, startup, shutdown, and restart on all desktops in the pool.

    Collecting operating status statistics
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. In the Running Status area, view the real-time desktop status, including running, stopped, hibernated, and faulty.

    Collecting connection status statistics
    1. In the desktop pool list, click the name of a desktop pool to view its basic information.
    2. In the Connection Status area, view the desktop connection status, including connected, not connected, and connection failed.

Parent Topic: Desktop Pools