Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Managing Inspections/ Managing AI Inspections (Self-Developed)/ Configuring Sample Inspection Plans
Updated on 2024-10-12 GMT+08:00
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Configuring Sample Inspection Plans

An inspection supervisor needs to configure a scheduled sample inspection plan before creating manual sample inspection tasks to re-inspect the calls that have been intelligently inspected.

Context

An inspection supervisor can set a scheduled sample inspection plan to perform the intelligent sample inspection. The inspection supervisor can assign new sample inspection tasks to inspectors.

Procedure

  1. Sign in to the AICC as a tenant administrator and choose Quality Inspection > Spot-Check Plan.
  2. Click New to create and configure a sample inspection plan.
  3. Configure the new sample inspection plan.

    Figure 1 Add Sample Inspection Plan page
    Figure 2 Assign Inspector page
    Figure 3 Set Execution Frequency page

  4. Click Finish. A scheduled sample inspection plan is created.