Configuring Information on the LLM Engine
The case type identification and case field identification features included in the intelligent case feature based on large language models are implemented by invoking workflows of the LLM Engine. This section describes how to create the workflow and prompt templates.
Procedure
- Contact Huawei technical support to download the AICC_*.*.*_ODFS.zip package from https://support.huawei.com.
- Decompress the AICC_*.*.*_ODFS.zip package.
*.*.* indicates the AICC version number.
- Go to the /flowinfo/LLM_Agent_Assistant.zip/ directory to obtain the workflow.zip package.
- Decompress the workflow.zip package.
- Obtain the caseTypeClassificationAICC.tar.gz package.
- Sign in to the AICC as a tenant space administrator, choose
, and click the import button to import the caseTypeClassificationAICC.tar.gz package.Figure 1 Workflow import success page
- Sign in to the AICC as a tenant space administrator, choose , and click the Customized Template tab.
- Click the Intelligent order filling scenario, edit the Work order type identification prompt template, and select an available large model from the Large Model drop-down list. For details about how to configure a model, see Configuring a Model.
- Click Save and Publish to publish the prompt template.
- Obtain the caseFieldExtractionAICC.tar.gz package from the workflow.zip package in step 4.
- Sign in to the AICC as a tenant space administrator, choose , and click the import button to import the caseFieldExtractionAICC.tar.gz package.
- Sign in to the AICC as a tenant space administrator, choose , and click the Customized Template tab.
- Click the Intelligent order filling scenario, edit the Work order field extraction prompt template, and select an available large model from the Large Model drop-down list. For details about how to configure a model, see Configuring a Model.
- Click Save and Publish to publish the prompt template.
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