Viewing Identity Authentication Records
Prerequisites
The agent has the Identity Authentication Record menu permission.
Procedure
- Sign in to the AICC as a tenant administrator and choose .
- Set search criteria to search for identity authentication records based on the criteria.
Figure 1 Identity Authentication Record page
Table 1 GUI elements on the Identity Authentication Record page Element
Type
Description
Time
Drop-down list
The options are as follows:
- 1 Day
- 3 Days
- 7 Days
- Customization
Business Account
Text box
Business account of the agent who performs identity authentication.
Employee ID
Text box
Employee ID of the agent who performs identity authentication.
Call SN
Text box
Call SN.
Customer Number
Text box
Customer number.
Please Select...
Drop-down list
- Not returned
- Pass
- Fail
- Error
Query
Button
Perform a search.
Reset
Button
Reset search criteria.
Business Account
Label
Business account of the agent who performs identity authentication.
Employee ID
Label
Employee ID of the agent who performs identity authentication.
Call SN
Label
Call SN.
Customer Number
Label
Customer number.
Authentication Time
Label
Time when identity authentication is performed.
Authentication Mode
Label
Identity authentication mode.
Authentication Result
Label
Identity authentication result.
- Not returned
- Pass
- Fail
- Error
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot