Monitoring Call Details
A tenant administrator can view call details.
Procedure
- Sign in to the AICC as a tenant administrator and choose to view call details of the tenant space.
Figure 1 Call Detail
- Set data filter criteria.
- Click the time widget, set the start time and end time, and click OK to filter data.
In the integrated deployment environment, the maximum time span between the start time and end time is five days.
In the independent deployment environment, the maximum time span between the start time and end time is one day.
- Click More, set Caller Number, Called Number, Call Sequence Number, and Device No, and click Search to filter detailed data.
- Click to refresh real-time data.
- Click the time widget, set the start time and end time, and click OK to filter data.
- Click to set the table header.
Figure 2 Column Configuration
- For some columns, you cannot deselect them or change their sequence.
- Click or to deselect a column.
- Drag a selected column to change its sequence.
- Hover the pointer over to view the detailed description of a column.
- Click Reset to reset the column configuration to the state when the dialog box is opened.
After the configuration is complete, click OK to save the new column configuration. Data is displayed based on the new column configuration.
- (Optional) Export details to the local PC.
- Click and enter a compression password to create an export task.
- For details about the requirements of the compression password, see the prompt on the page. The compression password is used to open the downloaded package.
The exported data contains personal data. Exercise caution when processing the exported data to prevent personal data leakage and abuse.
- In the independent deployment environment, you can click to export call details without entering a compression password.
- For details about the requirements of the compression password, see the prompt on the page. The compression password is used to open the downloaded package.
- Click to view the export tasks in the last seven days.
- Click download in the Operation column corresponding to the created export task to download the exported details to the local PC. When opening the file, you need to enter the compression password set when you create the export task.
- Click and enter a compression password to create an export task.
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot