Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Distributor/ Leads and Opportunities/ Customer Development/ Inviting Pre-Registered Customers by Emails
Updated on 2026-08-27 GMT+08:00
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Inviting Pre-Registered Customers by Emails

Distributors can send emails to one or more pre-registered customers to invite them to complete the association. Once the association is successful, the customers become customers of partners. Distributors can provide them with products and services based on Huawei Cloud and obtain corresponding sales benefits.

  • If you do not have customer development permissions, contact your ecosystem manager.
  • After a partner sends an association invitation to a customer, the customer can click the invitation link to associate with the partner. For details, see Associating with a Partner Using an Invitation Link.
  • After a customer is associated with a partner, the customer account will be frozen by default and some of their resources will be inaccessible until the account is unfrozen. You can set a budget for the customer and unfreeze their account. To ensure the customer's cloud services are not impacted, submit a service ticket to request association in the background.
  • A partner can also invite customers by hyperlinks or QR codes. For details, see Inviting Customers by Hyperlink or QR Code.

Prerequisites

If you need to send an email to invite a customer, you need to pre-register this customer first. For details, see Pre-registering Customers.

Procedure

  1. Access the Customer Development page.

    a) Log in to Huawei Cloud as a distributor.

    b) Click Partner Center in the drop-down list of your account name in the upper right corner.

    c) In the top navigation, select Sales > Leads and Opportunities > Customer Development.

  2. In the customer list, select a customer and click Invite in the Operation column.

    • You can select multiple customers and click Invite to batch send invitation emails to the customers.
    • You can click the eye icon before Process Flowchart to view the process guide for developing customers by sending invitation emails.
    • Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer Name/Account Name to show or hide the complete content of customer names.

  3. On the Invite page, select an association type and click OK.

    • Association types

      Reseller: A customer signs a contract with the partner. The partner is responsible for the customer's contracts, billing, invoices, and support services, and the customer pays to the partner.

    • Invitation links have a validity period. Notify invited customers of completing registration within the validity period.
    • Click Preview Email to view the invitation email content.

    The system automatically sends invitation emails to customers. After receiving invitation emails, customers click the links to register with Huawei Cloud and associate with the partners. For details, see Requesting Association with a Partner.

Parent Topic: Customer Development