Help Center/ Cloud Certificate Manager/ Billing/ Billing Termination
Updated on 2025-08-13 GMT+08:00
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Billing Termination

To prevent resource waste and unnecessary fees, you can stop billing for unused resources.

One-time Payment Resources

SSL certificates are one-time payment resources. You need to pay for them at a time when purchasing them. After an SSL certificate expires, it cannot be trusted anymore.

  • The 7-day unconditional refund policy applies to SSL Certificates. So you can unsubscribe an SSL certificate if you no longer need it within 7 days after the purchase.

    However, if a refund application is required, the application must be submitted no later than 7 calendar days (24 x 7 hours) after you place the order.

    For more restrictions on unsubscription, see Unsubscribing from an SSL Certificate.

  • If you have enabled auto-renewal but no longer wish to automatically renew the subscription, disable it before the auto-renewal date (30 days before the certificate expiration date by default) to avoid unexpected expenditures.

Pay-per-Use Resources

In CCM, private certificates are billed on a pay-per-use basis. To terminate the billing of a private certificate, just delete it. The billing stops upon the deletion. To delete them, go to the CCM console and choose Private Certificates under Private Certificate Management. Then, locate the target certificate and click Delete in the Operation column.

For more details about private certificates, see Deleting a Private Certificate.

Yearly/Monthly Resources

When you purchase a yearly/monthly resource, such as a yearly/monthly private CAs, you make a one-time up-front payment. By default, the billing automatically stops when the purchased subscription expires.

  • You can unsubscribe from a yearly/monthly resource before the subscription expires. Fees for unused resources will be refunded to you based on refund conditions, including whether cash coupons or discount coupons are used. For details about unsubscription rules, see Unsubscriptions.
  • If you have enabled auto-renewal but no longer wish to automatically renew the subscription, disable it before the auto-renewal date (7 days before the expiration date by default) to avoid unexpected expenditures.