Querying Problem Severity List

Query the problem severity list.

GET /v2/servicerequest/config/severities

**Table 1** Query parameters
Parameter	Mandatory	Type	Description
product_category_id	Yes	String	Specifies the product type ID. Minimum length: 1 Maximum length: 64
business_type_id	Yes	String	Specifies the problem type ID. Minimum length: 1 Maximum length: 64

**Table 2** Request header parameters
Parameter	Mandatory	Type	Description
X-Auth-Token	Yes	String	Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000
X-Language	No	String	Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default. Some internationalization information, such as the service ticket type and name, is displayed based on the language environment. Minimum length: 1 Maximum length: 32
X-Time-Zone	No	String	Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default. Time-related data is processed based on the time zone of the environment. Minimum length: 1 Maximum length: 32

Status code: 200

**Table 3** Response body parameters
Parameter	Type	Description
show	Boolean	Indicates whether it is displayed or not.
severity_list	Array of SeverityV2Do objects	Specifies the severity list.

**Table 4** SeverityV2Do
Parameter	Type	Description
language	String	Specifies the language. Minimum length: 1 Maximum length: 32
severity_name	String	Specifies the severity name. Minimum length: 1 Maximum length: 32
severity_id	String	Specifies the severity ID. Minimum length: 1 Maximum length: 32

GET https://{endpoint}/v2/servicerequest/config/severities

null

Status code: 200

Code 200 is returned if the operation is successful.

{
  "show" : 1,
  "severity_list" : [ {
    "language" : "zh-cn",
    "severity_name" : "Minor",
    "severity_id" : "123"
  } ]
}

Status Code	Description
200	Code 200 is returned if the operation is successful.

Parent topic: Basic Ticket Configuration Query

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