Updated on 2026-04-03 GMT+08:00

Error Codes

Status Code

Error Codes

Error Message

Description

Solution

400

APP.0001

Application does not exist.

Application does not exist.

Check whether the corresponding application exists.

400

APP.0002

Application ID required.

Application ID required.

Check whether the application ID field in the input parameter is empty.

400

APP.0003

Application disabled.

Application disabled.

Please contact the administrator or try another application that is not disabled.

400

APP_ACCOUNT.0001

Application account does not exist.

Application account does not exist.

Check whether the corresponding application account exists.

400

APP_ACCOUNT.0002

Application account already exists.

Application account already exists.

Changing an application account that has not been added to the system.

400

APP_ACCOUNT.0003

Unsupported application account.

Unsupported application account.

Check whether the application account type is correct.

400

APP_ACCOUNT.0004

Unsupported application account permission.

Unsupported application account permission.

Check whether the permission type of the application account is correct.

400

APP_ACCOUNT.0006

Public account does not exist.

Public account does not exist.

Check whether the public account of the corresponding application exists.

400

APP_ACCOUNT.0007

Extended attribute does not exist.

Extended attribute does not exist.

Check whether the extended attribute of the corresponding application account exists.

400

APP_ACCOUNT.0008

The name of the application account required.

The name of the application account required.

Check whether the application account name in the input parameter is empty.

400

APP_ACCOUNT.0035

Application account name required.

Application account name required.

Check whether the application account name in the input parameter is empty.

400

APP_ACCOUNT.0036

Application account name invalid.

Application account name invalid.

Check whether the application account name in the input parameter meets the verification rules.

400

APP_ORG.0001

Application organization does not exist.

Application organization does not exist.

Check whether the corresponding application organization exists.

400

APP_ORG.0002

Application organization is not enabled.

Application organization is not enabled.

Check whether the application organization is enabled for the corresponding application.

400

APP_ORG.0003

Application organization code already exists.

Application organization code already exists.

Changing the code of an application organization that has not been added.

400

APP_ORG.0004

Parent application organization does not exist.

Parent application organization does not exist.

Check whether the corresponding application organization exists.

400

APP_ORG.0005

Application organization cannot be modified.

Application organization cannot be modified.

Check whether the corresponding application is under the tenant.

400

APP_ORG.0006

Application organization and its parent must be different.

Application organization and its parent must be different.

Please check whether the parent application organization is the same as the application organization.

400

APP_ORG.0007

Application organizations cannot be deleted.

Application organizations cannot be deleted.

Check whether the corresponding application organization has sub-organizations or users.

400

APP_ORG.0008

Application organization code required.

Application organization code required.

Check whether the application organization code field in the input parameter is empty.

400

APP_ORG.0009

Application organization name required.

Application organization name required.

Check whether the application organization name field in the input parameter is empty.

400

APP_ORG.0010

Application organization name already exists.

Application organization name already exists.

Replace the name of an application organization that has not been added at the same level.

400

APP_ORG.0011

Invalid application organization code.

Invalid application organization code.

Check whether the application organization code in the input parameter meets the verification rules.

400

APP_ORG.0012

Invalid application organization name.

Invalid application organization name.

Check whether the application organization name field in the input parameters complies with the verification rule.

400

APP_ROLE.0001

Application role does not exist.

Application role does not exist.

Check whether the corresponding application role exists.

400

APP_ROLE.0002

Application role is not enabled.

Application role is not enabled.

Check whether the application role is enabled for the corresponding application.

400

APP_ROLE.0003

Application role already exists.

Application role already exists.

Changing an application role that has not been added.

400

APP_ROLE.0004

Application role is bound to accounts.

Application role is bound to accounts.

Please unbind the app account first.

400

APP_ROLE.0005

Application role code required.

Application role code required.

Check whether the application role code in the input parameter is empty.

400

APP_ROLE.0006

Application role code invalid.

Application role code invalid.

Please check whether the application role code field in the input parameters complies with the verification rule.

400

APP_ROLE.0007

Application role name required.

Application role name required.

Check whether the application role name in the input parameter is empty.

400

APP_ROLE.0008

Application role name invalid.

Application role name invalid.

Check whether the application role name in the input parameter meets the verification rules.

400

CAPTCHA.0002

Invalid CAPTCHA code.

Invalid CAPTCHA code.

Please check whether the input is correct and call again.

400

CAPTCHA.0003

CAPTCHA token expired.

CAPTCHA token expired.

Obtain and verify the graphic verification code again before calling.

400

CAPTCHA.0004

Invalid CAPTCHA token.

Invalid CAPTCHA token.

The input token is the same as the token returned in the verification code.

400

CAPTCHA.0005

Unsupported scenario.

Unsupported scenario.

Please check whether the delivery method is correct.

400

CAPTCHA.0006

Failed to send the verification code.

Failed to send the verification code.

Please check whether the input is correct and call again.

400

CAPTCHA.0007

Incorrect verification code.

Incorrect verification code.

Check whether the verification code is correct.

400

COM.0002

System busy. Please try again later.

System busy. Please try again later.

Contact the administrator.

400

LOGIN.0001

User has been locked due to multiple login failures. It will be unlocked in {0} minutes and {1} seconds.

User has been locked due to multiple login failures. It will be unlocked in {0} minutes and {1} seconds.

Unlock and try again.

400

LOGIN.0002

Invalid account name or password. Remaining attempts: {0}

Invalid account name or password. Remaining attempts: {0}

Check whether the entered user name or password is correct.

400

LOGIN.0003

id_token generate error.

id_token generate error.

Check whether the entered user name or password is correct.

400

MOBILE.0002

Unauthenticated mobile number.

Unauthenticated mobile number.

Check whether the entered mobile number is correct.

400

ORG.0001

Organization does not exist.

Organization does not exist.

Check whether the organization exists.

400

ORG.0002

Parent organization does not exist.

Parent organization does not exist.

Check whether the parent organization exists.

400

ORG.0010

Organization code required.

Organization code required.

Check the organization code.

400

ORG.0011

Organization name required.

Organization name required.

Check whether the organization name field in the input parameter is empty.

400

ORG.0012

Organization code already exists.

Organization code already exists.

Replace an organization code that has not been added yet.

400

ORG.0014

Invalid organization code.

Invalid organization code.

Please check whether the organization code field in the input parameters complies with the verification rules.

400

ORG.0015

Invalid organization name.

Invalid organization name.

Check whether the organization name field in the input parameters meets the verification rule.

400

ORG.0016

Organizations cannot be deleted.

Organizations cannot be deleted.

Check whether there are sub-organizations or users under the organization.

400

ORG.0017

Organization and its parent must be different.

Organization and its parent must be different.

The parent organization and the current organization cannot be the same.

400

PAGE.0001

Number of records per page is invalid.

Number of records per page is invalid.

Check the number of records on each page.

400

PARAM.0001

Incomplete device information.

Incomplete device information.

Check whether the entered device information is complete.

400

PARAM.0002

clientId required.

clientId required.

Check whether the entered client ID is empty.

400

PARAM.0004

Coordinates required.

Coordinates required.

Please check whether the input coordinate information is empty.

400

PARAM.0005

Token required.

Token required.

Check whether the entered image verification code token is empty.

400

PARAM.0006

Sender required.

Sender required.

Check whether the entered sender is empty.

400

PARAM.0007

Scenario required.

Scenario required.

Please check whether the input delivery scenario is empty.

400

PARAM.0008

CAPTCHA token required.

CAPTCHA token required.

Check whether the entered verification code token is empty.

400

PARAM.0009

Verification code required.

Verification code required.

Check whether the verification code is empty.

400

PARAM.0010

Account required.

Account required.

Check whether the entered account is empty.

400

PARAM.0011

WeChat authorization code required.

WeChat authorization code required.

Check whether the WeChat authorization code is empty.

400

PARAM.0012

Alipay authorization code required.

Alipay authorization code required.

Check whether the entered Alipay authorization code is empty.

400

PARAM.0013

State token required.

State token required.

Check whether the entered temporary token is empty.

400

PARAM.0014

Invalid state token.

Invalid state token.

Please check whether the temporary token you entered is correct.

400

PARAM.0017

PARAM.0017

The social ID cannot be empty.

Check whether the entered social ID is empty.

400

PARAM.0018

Old password required.

Old password required.

Check whether the old password field in the input parameter is empty.

400

PARAM.0019

New password required.

New password required.

Check whether the new password field in the input parameter is empty.

400

PARAM.0020

Old and new passwords must be different.

Old and new passwords must be different.

Check whether the entered old password is the same as the new password.

400

PARAM.0028

Old password is incorrect.

Old password is incorrect.

Please enter the password again.

400

PARAM.0029

Invalid list.

Invalid list.

Check whether the size of the input collection complies with the verification rule.

400

PARAM.0030

Signature invalid or expired.

Signature invalid or expired.

Please regenerate the signature and try again.

400

PARAM.0031

SSO ticket required.

SSO ticket required.

Check whether the entered one-time token is empty.

400

PARAM.0032

SSO ticket invalid or expired.

SSO ticket invalid or expired.

Please obtain a new one-time token and try again.