Help Center/ Cognitive Engagement Center/ API Reference/ Agent Workbench Interface Reference/ Appendix/ Events/ Phone Linkage Events/ Transfer-out Notification
Updated on 2023-09-27 GMT+08:00
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Transfer-out Notification

  • Identifier

AgentEvent_linkagePhoneTransferOut

  • Function

An agent is transferring the current call out with a phone.

  • Additional information

addrOut: phone number to which a call is transferred out.

addrSelf: phone number of an agent.

address: address ID.

addressType: address type. Currently, the value is 6, indicating the phone number.

  • Example

{"message":"","retcode":"0","event":{"eventType":"AgentEvent_linkagePhoneTransferOut","workNo":"120","content":{"addrOut":{"address":"70002","addressType":6},"addrSelf":{"address":"70001","addressType":6}}}}

Parent topic: Phone Linkage Events