Help Center/ Cognitive Engagement Center/ API Reference/ Agent Workbench Interface Reference/ Appendix/ Events/ Phone Linkage Events/ Transfer-out Result Notification
Updated on 2023-09-27 GMT+08:00
View PDF
Share

Transfer-out Result Notification

  • Identifier

AgentEvent_linkagePhoneTransferOut_Result

  • Function

Phone linkage transfer-out result.

  • Additional information

result: The value 0 indicates that the transfer-out is successful, and other values indicate that the transfer-out fails.

callId: unique ID of a call that is transferred out.

  • Example

{"message":"","retcode":"0","event":{"eventType":"AgentEvent_linkagePhoneTransferOut_Result","workNo":"130","content":{"result":1138,"callId":"1481881644-21"}}}

Parent topic: Phone Linkage Events