What's New

1

The duration of yearly/monthly resources is calculated by the hour.

On May 27, 2025, Huawei Cloud will calculate the order duration, actual usage duration, and the remaining duration of yearly/monthly resources by the hour. This change will affect scenarios such as specification upgrades and downgrades, unsubscriptions, and capacity expansions.

Commercial use

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2

Orders can be canceled in batches.

Orders on the Unpaid Orders page can be canceled in batches.

• Only orders pending payment or pending approval can be canceled.
• A maximum of 30 orders can be canceled in a batch.
• If non-cancelable orders are selected, the reasons for cancellation failure will be displayed.

Commercial use

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3

The billing of auto-renew is optimized.

• If you do not set an auto-renewal deduction date, Huawei Cloud will initiate a payment request by default at 03:00 (GMT+08:00) seven days before the resource expires. If you set an auto-renewal deduction date, expenditures will be deducted at 03:00 (GMT+08:00) on the specified date by default.
• If you enable auto-renewal for a resource about to expire and the resource will expire earlier than 03:00 (GMT+08:00) on the expiration date, the auto-renewal may fail. To avoid this situation, the auto-renewal fee is now deducted immediately after you enable auto-renewal.

Commercial use

Auto-Renewal Rules

4

The cloud service unsubscription page is optimized.

• The following message has been added: After the unsubscription is successful, the refund will be returned to your Huawei Cloud account. For details, see Refunding.
• The following optimizations have been made on the cloud service unsubscription page:
  1. The page width is changed from fixed to adaptive, based on the resolution.
  2. The color of the prompt box on the top is changed from blue to orange, and the color of the Partial Refund label is changed from orange to red.
  3. The refund details are displayed by default, and the Hide button is no longer available.
  4. The following message has been added: For orders paid by your partner or master account, the refund will be returned to the payer's Huawei Cloud account.

Commercial use

Refunding

1

Auto-renewal can be selected on the Renewals page.

On the Renewals page, the auto-renewal check box is added. When manually renewing instances, you can also select auto-renewal for them.

• The auto-renewal duration is the same as the manual renewal duration. By default, the number of auto-renewals is not limited.
• If you manually renew an instance with auto-renewal already enabled, the auto-renewal duration and number of auto-renewals remain unchanged.
• If no instance supports auto-renewal or auto-renewal has been enabled for all instances, the auto-renewal check box is not displayed by default.

Commercial use

Manual Renewal

2

Bank Transfer Claim Function Is Launched in the Billing Center

After a customer transfers money offline via a general account to Huawei Cloud, the customer needs to log in to the Billing Center and choose Funds Management > Bank Transfer Claim to submit an application to claim the money.

After the money arrives, Huawei Cloud will apply the money to your Huawei Cloud account based on the claim application.

Commercial use

Bank Transfer Claim

3

Alert Threshold of Expenditure Quota Can Be Configured

After the threshold is reached, the Huawei Cloud will send an SMS or email notification.

• Customers can modify the alert threshold on the Funds Management > Expenditure Quota page on the Billing Center.
• Set Alert Threshold is added to the Overview page on the Billing Center.

Commercial use

Expenditure Quota

4

Expenditure Data Storage Function Is Optimized

The bill data storage service is optimized to provide more detailed bill data to customers. The customers who have enabled the bill data storage service can click the button in the upper right corner of the page to experience the new version of the service.

The new version does not affect the old version of the service. If the customers want to switch to the new version, they can disable the old version by themselves.

In the new version, customers can subscribe to the following types of bill files:

• Bill details filtered by a combination of Resource and By billing cycle
• Bill details filtered by a combination of Usage Type and Details

Commercial use

Data Storage

1

The settings for an auto-renewal fee deduction date are optimized.

• Two options are added for setting an auto-renewal fee deduction date so that you can choose to automatically renew resources 1 day before they expire or on the day when they expire. With these two options additionally supported, resources can be automatically renewed on their expiration dates or 1 to 7 days before they expire.
• The button for setting an auto renewal fee deduction date is moved to the upper right corner of the Auto Renewals page, and the deduction date for auto-renewal fee deduction date is displayed.

Commercial use

Deduction Date for Auto-Renewal

2

The export function on the Renewals page is optimized.

The export function on the Renewals page is optimized, and messages are provided to clarify the difference between the two export methods.

• One-click Export is changed to Export Renewal Prices. All resources that meet the filter criteria on the current page can be exported. The exported file contains the current list prices and discounted prices, which can be used to estimate the renewal price. A maximum of 10,000 records can be exported at a time.
• Batch Export is changed to Export Pending Renewals. The selected resources to be renewed can be exported. On the Export page, you can adjust the renewal duration, view the available discounts and discounted prices, and estimate the renewal price. A maximum of 200 records can be exported at a time.

Commercial use

Exporting the Renewal List

3

Rules of Calculating the Billing Cycle Are Changed

In accordance with the Huawei Cloud User Agreement, Huawei Cloud will change how the billing cycle is calculated.

Starting at 00:00:00 (GMT+08:00) on September 1, 2024, Huawei Cloud will use the month when an expenditure occurs to calculate the billing cycle. The specific rules are as follows:

1. If the expenditure occurred in the previous month, and the bill was generated in the previous month, the expenditure is counted as part of the previous billing cycle.
2. If the expenditure occurred in the previous month, and the bill was generated between 00:00:00 and 23:59:59 on 1st day of the current month, the expenditure is counted as part of the previous billing cycle.
3. If the expenditure occurred in the previous month, and the bill was generated after 23:59:59 on 1st dat of the current month, the expenditure is counted as part of the current billing cycle.
4. If the expenditure occurred during the current month, and the bill was generated in the current month, the expenditure is counted as part of the current billing cycle.

Commercial use

How Does Huawei Cloud Calculate the Billing Cycle?

4

Prompt for Card Adding Is Optimized

• The following prompt is deleted:

  The country/region where your credit card is issued must be the same as the country/region where your HUAWEI CLOUD account is registered.

• The following prompt is modified:

  Original: The country/region to which the card belongs is different from that registered with your account. Try again with another credit card.

  New: The card verification failed. Please try again with another credit card or submit a service ticket if the problem persists.

Commercial use

Adding a Payment Method

5

Last 36 Months Can Be Selected for the Billing Cycle on the Bill Details Page

On the Bill Details page of the Billing Center, customers can select the last 36 months in Billing Cycle to view their expenditures.

• If the customer selects the last 18 months, the page displays the expenditures of the selected months.
• If the customer selects the last 18 months, the page displays the expenditures of the selected months.

Commercial use

Bill Details

6

Default Items in Customized Column on the Bill Details Page Are Adjusted

On the Bill Details page of the Billing Center, Package Usage is not selected and Package Usage (Pricing Unit) is selected.

Commercial use

Bill Details

7

Flexi-Purchase Coupon Balance Is Added to the Expenditure Quota Page

Flexi-purchase Coupon Balance is added to Used Quota.

Commercial use

Expenditure Quota

1

Unpayable orders can be automatically canceled.

Huawei Cloud will automatically cancel an order that cannot be paid in one of the scenarios listed below. You can view the cancellation reason as prompted.

• The order payment deadline exceeded.
• The resource has been deleted, the resource specifications have been changed, or the billing mode of the resource has been changed to pay-per-use.
• The order is rejected.
• The unsubscription refund fails.
• An auto-renewal has been performed, so the manual renewal order or change order is automatically cancelled.
• The associated contract has been terminated.

Commercial use

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2

Renewal filter criteria are optimized.

On the Renewals page, the two filters (renewal status and expiration time) are combined, and the number of resources in each state is displayed.

Commercial use

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3

The auto-renewal duration is kept the same as the manual renewal duration.

On the Orders > Renewals page in the Billing Center:

• You can select, instead of dragging, your desired renewal duration on the manual renewal, auto-renewal, and batch export pages. This operation is now the same as those on the cloud service purchase pages.
• The auto-renewal duration now has more options, providing you experience consistent with the manual renewal duration.

Commercial use

Enabling Auto-Renewal

4

Latest News Are Added to the Overview Page in the Billing Center

Latest News is added to the Overview page of the Billing Center to display the latest announcements. Customers can click the > icon to go to What's New to view all announcements.

Commercial use

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