What's New

1

One-click renewal of a large number of instances is supported.

One-click renewal is supported to renew a large number of instances with ease.

The One-Click Renew (**) button is added to the upper right corner of the Manual Renewals page. If a customer clicks that button, a renewal task is created for all instances that meet the filter criteria by default. After the customer confirms the task, the system automatically completes the payment.

• A maximum of 10,000 instances can be renewed at a time in a one-click renewal task.
• One-click renewal only supports the minimum renewal duration.
• By default, one-click renewals are paid for using the account balance, and discounts and cash coupons are automatically applied, without manual selection.

Commercial use

One-Click Renewal

2

Experience optimization for enterprise master and member accounts

When you log in to the Billing Center using an enterprise master account, the orders, renewals, unsubscriptions, account statements, and bills page display the data of the master account by default. To view the data of an associated member account, select the account from the drop-down list on the top of the page.

Commercial use

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1

The cash coupon usage rules are updated.

The cash coupon usage rules are updated for auto payments and auto-renewals.

1. The system compares the balance of each cash coupon with the payment amount.
2. If the coupon balance is sufficient to cover the payment amount, the coupon expiring first will be used first.
3. If the coupon balance is insufficient to cover the payment amount, the coupon with the largest balance will be used first, and then the account balance or the added credit card are used for payment.

Commercial use

Enabling Auto Payment

Auto-Renewal Rules

2

New filters are added on the cloud service unsubscription page, so you can query instances by product specifications.

You can query instances on the unsubscription page by instance ID/resource ID, instance name, order No., or product specifications.

Commercial use

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1

The cloud service unsubscription page is optimized.

The layout of the cloud service unsubscription page is reorganized as follows:

1. The Confirm Unsubscription pane is added for unsubscriptions from in-use resources. The confirmation checkbox and messages are relocated from the lower right corner of the page to the added pane.
2. The Actual Refund pane is added to the lower part of the page. The refund, message, and confirm button are relocated from the lower right corner to the new pane. The refund destination is provided.
3. If you are a partner's customer or using a member account, the following message will be displayed: For orders paid by your partner or master account, the refund will be returned to the payer's Huawei Cloud account.

Commercial use

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2

Resource packages do not support the same renewal date setting.

Resource packages do not support the same renewal date setting. The details are as follows:

• If the instances selected in the renewal list contain resource packages, when you click Renewal Date, the instances that do not support the renewal date setting are displayed in the sidebar.
• If there are resource packages selected for batch renewal, when you select Renewal Date, the check boxes before the resource packages are grayed out, indicating that the renewal date cannot be set. The message "Instances that do not support setting the renewal date: X" is displayed.

Commercial use

Renewal Date

3

Prompt messages are added for renewing or unsubscribing from associated resources.

If you want to renew or unsubscribe from an instance with associated resources, options and messages for the associated operation are displayed as follows:

• Renew associated instances: "Some of the instances you've selected are associated with yearly/monthly instances. You are advised to renew these associated instances together with the selected instances to avoid service interruptions or possible data loss due to different expiration times."
• Unsubscribe from associated instances: "Some of the instances you've selected are associated with yearly/monthly instances. If you no longer need these associated instances, you can unsubscribe from them along with the selected instances to reduce your costs."

Commercial use

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4

Unsubscription experience is optimized.

1. A dialog box is displayed when you unsubscribe from a resource with a renewal period.

   When you unsubscribe from an in-use resource that is scheduled for renewal but not yet renewed, a dialog box is displayed, saying "The following resources involve renewal periods that have not taken effect. If you still need to use the resource, you can unsubscribe from just the renewal period that has not yet started." In this case, you can choose to go to the Unsubscribe from Renewal Periods page or proceed with the unsubscription.

2. The prompt message for large-value order unsubscription is optimized.

   When your unsubscription from a large-value order is in the pending review state, the message displayed on the order details page is optimized as follows: "Your unsubscription request is pending review by your account manager and will be processed within 24 hours. Wait until the review is completed. Learn more"

Commercial use

Precautions for Large-Value Unsubscriptions

1

The duration of yearly/monthly resources is calculated by the hour.

On May 27, 2025, Huawei Cloud will calculate the order duration, actual usage duration, and the remaining duration of yearly/monthly resources by the hour. This change will affect scenarios such as specification upgrades and downgrades, unsubscriptions, and capacity expansions.

Commercial use

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2

Orders can be canceled in batches.

Orders on the Unpaid Orders page can be canceled in batches.

• Only orders pending payment or pending approval can be canceled.
• A maximum of 30 orders can be canceled in a batch.
• If non-cancelable orders are selected, the reasons for cancellation failure will be displayed.

Commercial use

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3

The billing of auto-renew is optimized.

• If you do not set an auto-renewal deduction date, Huawei Cloud will initiate a payment request by default at 03:00 (GMT+08:00) seven days before the resource expires. If you set an auto-renewal deduction date, expenditures will be deducted at 03:00 (GMT+08:00) on the specified date by default.
• If you enable auto-renewal for a resource about to expire and the resource will expire earlier than 03:00 (GMT+08:00) on the expiration date, the auto-renewal may fail. To avoid this situation, the auto-renewal fee is now deducted immediately after you enable auto-renewal.

Commercial use

Auto-Renewal Rules

4

The cloud service unsubscription page is optimized.

• The following message has been added: After the unsubscription is successful, the refund will be returned to your Huawei Cloud account. For details, see Refunding.
• The following optimizations have been made on the cloud service unsubscription page:
  1. The page width is changed from fixed to adaptive, based on the resolution.
  2. The color of the prompt box on the top is changed from blue to orange, and the color of the Partial Refund label is changed from orange to red.
  3. The refund details are displayed by default, and the Hide button is no longer available.
  4. The following message has been added: For orders paid by your partner or master account, the refund will be returned to the payer's Huawei Cloud account.

Commercial use

Refunding

1

Auto-renewal can be selected on the Renewals page.

On the Renewals page, the auto-renewal check box is added. When manually renewing instances, you can also select auto-renewal for them.

• The auto-renewal duration is the same as the manual renewal duration. By default, the number of auto-renewals is not limited.
• If you manually renew an instance with auto-renewal already enabled, the auto-renewal duration and number of auto-renewals remain unchanged.
• If no instance supports auto-renewal or auto-renewal has been enabled for all instances, the auto-renewal check box is not displayed by default.

Commercial use

Manual Renewal

2

Bank Transfer Claim Function Is Launched in the Billing Center

After a customer transfers money offline via a general account to Huawei Cloud, the customer needs to log in to the Billing Center and choose Funds Management > Bank Transfer Claim to submit an application to claim the money.

After the money arrives, Huawei Cloud will apply the money to your Huawei Cloud account based on the claim application.

Commercial use

Bank Transfer Claim

3

Alert Threshold of Expenditure Quota Can Be Configured

After the threshold is reached, the Huawei Cloud will send an SMS or email notification.

• Customers can modify the alert threshold on the Funds Management > Expenditure Quota page on the Billing Center.
• Set Alert Threshold is added to the Overview page on the Billing Center.

Commercial use

Expenditure Quota

4

Expenditure Data Storage Function Is Optimized

The bill data storage service is optimized to provide more detailed bill data to customers. The customers who have enabled the bill data storage service can click the button in the upper right corner of the page to experience the new version of the service.

The new version does not affect the old version of the service. If the customers want to switch to the new version, they can disable the old version by themselves.

In the new version, customers can subscribe to the following types of bill files:

• Bill details filtered by a combination of Resource and By billing cycle
• Bill details filtered by a combination of Usage Type and Details

Commercial use

Data Storage

1

The settings for an auto-renewal fee deduction date are optimized.

• Two options are added for setting an auto-renewal fee deduction date so that you can choose to automatically renew resources 1 day before they expire or on the day when they expire. With these two options additionally supported, resources can be automatically renewed on their expiration dates or 1 to 7 days before they expire.
• The button for setting an auto renewal fee deduction date is moved to the upper right corner of the Auto Renewals page, and the deduction date for auto-renewal fee deduction date is displayed.

Commercial use

Deduction Date for Auto-Renewal

2

The export function on the Renewals page is optimized.

The export function on the Renewals page is optimized, and messages are provided to clarify the difference between the two export methods.

• One-click Export is changed to Export Renewal Prices. All resources that meet the filter criteria on the current page can be exported. The exported file contains the current list prices and discounted prices, which can be used to estimate the renewal price. A maximum of 10,000 records can be exported at a time.
• Batch Export is changed to Export Pending Renewals. The selected resources to be renewed can be exported. On the Export page, you can adjust the renewal duration, view the available discounts and discounted prices, and estimate the renewal price. A maximum of 200 records can be exported at a time.

Commercial use

Exporting the Renewal List

3

Rules of Calculating the Billing Cycle Are Changed

In accordance with the Huawei Cloud User Agreement, Huawei Cloud will change how the billing cycle is calculated.

Starting at 00:00:00 (GMT+08:00) on September 1, 2024, Huawei Cloud will use the month when an expenditure occurs to calculate the billing cycle. The specific rules are as follows:

1. If the expenditure occurred in the previous month, and the bill was generated in the previous month, the expenditure is counted as part of the previous billing cycle.
2. If the expenditure occurred in the previous month, and the bill was generated between 00:00:00 and 23:59:59 on 1st day of the current month, the expenditure is counted as part of the previous billing cycle.
3. If the expenditure occurred in the previous month, and the bill was generated after 23:59:59 on 1st day of the current month, the expenditure is counted as part of the current billing cycle.
4. If the expenditure occurred during the current month, and the bill was generated in the current month, the expenditure is counted as part of the current billing cycle.

Commercial use

How Does Huawei Cloud Calculate the Billing Cycle?

4

Prompt for Card Adding Is Optimized

• The following prompt is deleted:

  The country/region where your credit card is issued must be the same as the country/region where your HUAWEI CLOUD account is registered.

• The following prompt is modified:

  Original: The country/region to which the card belongs is different from that registered with your account. Try again with another credit card.

  New: The card verification failed. Please try again with another credit card or submit a service ticket if the problem persists.

Commercial use

Adding a Payment Method

5

Last 36 Months Can Be Selected for the Billing Cycle on the Bill Details Page

On the Bill Details page of the Billing Center, customers can select the last 36 months in Billing Cycle to view their expenditures.

• If the customer selects the last 18 months, the page displays the expenditures of the selected months.
• If the customer selects the last 18 months, the page displays the expenditures of the selected months.

Commercial use

Bill Details

6

Default Items in Customized Column on the Bill Details Page Are Adjusted

On the Bill Details page of the Billing Center, Package Usage is not selected and Package Usage (Pricing Unit) is selected.

Commercial use

Bill Details

7

Flexi-Purchase Coupon Balance Is Added to the Expenditure Quota Page

Flexi-purchase Coupon Balance is added to Used Quota.

Commercial use

Expenditure Quota

1

Unpayable orders can be automatically canceled.

Huawei Cloud will automatically cancel an order that cannot be paid in one of the scenarios listed below. You can view the cancellation reason as prompted.

• The order payment deadline exceeded.
• The resource has been deleted, the resource specifications have been changed, or the billing mode of the resource has been changed to pay-per-use.
• The order is rejected.
• The unsubscription refund fails.
• An auto-renewal has been performed, so the manual renewal order or change order is automatically cancelled.
• The associated contract has been terminated.

Commercial use

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2

Renewal filter criteria are optimized.

On the Renewals page, the two filters (renewal status and expiration time) are combined, and the number of resources in each state is displayed.

Commercial use

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3

The auto-renewal duration is kept the same as the manual renewal duration.

On the Orders > Renewals page in the Billing Center:

• You can select, instead of dragging, your desired renewal duration on the manual renewal, auto-renewal, and batch export pages. This operation is now the same as those on the cloud service purchase pages.
• The auto-renewal duration now has more options, providing you experience consistent with the manual renewal duration.

Commercial use

Enabling Auto-Renewal

4

Latest News Are Added to the Overview Page in the Billing Center

Latest News is added to the Overview page of the Billing Center to display the latest announcements. Customers can click the > icon to go to What's New to view all announcements.

Commercial use

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