Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Distributor's Resellers/ Leads and Opportunities/ Customer Development/ Inviting Pre-Registered Customers by Emails
Updated on 2026-04-20 GMT+08:00
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Inviting Pre-Registered Customers by Emails

Resellers can send emails to one or more pre-registered customers to invite them to complete the association. Once the association is successful, the customers become customers of resellers. Then, resellers can sell Huawei Cloud products and services to these customers.

  • When a partner invites a customer for association, the association type in Partner Center is Reseller.
  • Not preregistered customers are the partner's historical customers.
  • After a partner sends an association invitation to a customer, the customer can click the invitation link to associate with the partner. For details, see Associating with a Partner Using an Invitation Link.
  • After a customer is associated with a partner, the customer account will be frozen by default and some of their resources will be inaccessible until the account is unfrozen. You can set a budget for the customer and unfreeze their account. To ensure the customer's cloud services are not impacted, submit a service ticket to request association in the background.
  • A partner can also invite customers by hyperlinks or QR codes. For details, see Inviting Customers by Hyperlinks or QR Codes.

Prerequisites

A partner must pre-register a customer before sending an email to the customer. For details about pre-registering a customer, see Preregistering Customers.

Procedure

  1. Access the Customer Development page.

    a) Log in to Huawei Cloud as a reseller.

    b) Click Partner Center in the drop-down list of your account name in the upper right corner.

    c) In the top navigation, select Sales > Leads and Opportunities > Customer Development.

  2. In the customer list, select a customer and click Invite in the Operation column.

    • You can select multiple customers and click Invite to batch send invitation emails to the customers.
    • You can click the eye icon before Process Flowchart to view the process guide for developing customers by sending invitation emails.
    • Click the eye icon next to a header to view complete contents in the column. For example, you can click the eye icon next to Email to view complete emails.

  3. In the displayed dialog box, click OK.

    • The association type is Reseller. In this model, a customer signs a contract with the partner. The partner is responsible for the customer's contracts, billing, invoices, and support services, and the customer pays to the partner.
    • Invitation links have a validity period. Notify invited customers of completing registration within the validity period.
    • Click Preview Email to view the invitation email content.

    The system automatically sends invitation emails to customers. After receiving the invitation emails, the customers click the links provided in the emails to register with Huawei Cloud and associate with the partners. For details, see Associating with a Partner Using an Invitation Link.

Parent Topic: Customer Development