Help Center/ Partner Center/ User Guide/ Partner Benefit Request/ Funding Head (FH)/ Cloud Solution Provider Program or Distribution Partner Program (Distributor)./ Incentive Reconciliation
Updated on 2024-08-23 GMT+08:00
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Incentive Reconciliation

At the beginning of each quarter, Huawei Cloud will generate incentives based on the number of eligible recipients and relevant requirements. And you will receive an email notification of incentive reconciliation. You have to check and confirm the incentives and number of recipients and provide required proof materials.

You must reconcile the incentives within 14 days of when they are generated, or they will expire.

Procedure

  1. Use your account to log in to Huawei Cloud.
  2. Click Partner Center in the drop-down list of your account name in the upper right corner.
  3. Choose Benefits > Funding Head (FH) in the menu on the top.
  4. On the Incentive Reconciliation tab, select the incentive and click Reconcile.

  5. Check required information, select incentive recipients, and click Confirm.

    • If you have any questions about the incentive details, click Report Problem.
    • The number of recipients selected cannot exceed half the number of dedicated personnel invested.

  6. In the displayed dialog box, confirm the eligible recipients and click Next.

  7. Upload the required proof materials and click OK.

    1. Employment Certificate: Provide proof of documents clearly showing the employment relationships.
    2. Proof of Qualified New Customers: Provide proof materials showing that the number of qualified new customers developed by each incentive recipient in a quarter is greater than or equal to three.
      1. Qualified new customers of a Huawei Cloud distributor refer to qualified new customers associated with all Huawei Cloud resellers managed by this distributor.
      2. Qualified new customers of a Huawei Cloud solution provider refer to their associated qualified new customers.
      3. A customer whose monthly expenditure reaches $1,000 USD for the first time will be considered a qualified new customer.
      4. The identity of the qualified new customer takes effect as of the month when the monthly expenditure reaches $1,000 USD for the first time and remains valid for 12 calendar months.
    3. Report and Summary: Provide the HCIX or HCCDX certificates of the eligible recipients and the output of business development such as daily report, weekly report, and case summary.

  8. A message indicating that the incentive has been confirmed is displayed.

    • If there is any information changed for the dedicated personnel, re-upload the proof materials.
    • If your request is rejected, modify the required information based on the comments and confirm the incentive again.