Help Center/ Partner Center/ User Guide/ Cloud Solution Providers/ Customer Business/ Customer Management/ Setting One-Time Budgets for Customers
Updated on 2024-11-26 GMT+08:00
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Setting One-Time Budgets for Customers

You can set one-time budgets for a customer associated in the reseller model. The budget will not be automatically restored in the next month.

Procedure

  1. Log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center.
  3. In the top navigation, select Sales > Customer Business > Customer Management.
  4. Select a customer in the Customer/Account Name column and click Set Budget in the Operation column. On the displayed Set Budget page, set Budget Type to One-Time Budget.

    • Automatic account freezing

    • Manual account freezing

    • You can select multiple customers and click Set Budget above the customer list to batch set budgets for multiple customers at the same time.
    • When you set a one-time budget for a customer, you can decide whether to automatically or manually freeze their accounts when they use up their budgets. If you select Automatic for Account freezing upon one-time budget exhaustion, your customers' accounts will be automatically frozen when their budgets are used up. If you select manual, you can manually freeze their accounts. For more details, see Freezing a Customer.
    • If a customer account is frozen, the customer cannot purchase resources. To unfreeze the account, select Unfreeze Now and click OK.
    • To view the one-time budget adjustment record, click Adjustment Records on the displayed Set Budget page.
    • Click the eye button next to Customer Name to show or hide the complete content of customer name.
    • The budget type can be changed. The new budget type will take effect immediately. After you have changed the budget type from one-time budget to monthly budget for a customer, pay attention to the current estimate (the data is an estimate and may be delayed by about 10 minutes). In this case, the current estimate is equal to the month-to-date expenditure. When you change the budget type from monthly budget to one-time budget for a customer, the accumulated expenditure is calculated only from the month when the budget type is changed.

  5. Enter a one-time budget value and click OK.

    When a customer associates with you in reseller model, their accounts will be frozen by default and they cannot purchase, renew the subscription to, change, or use the resources. You can select Unfreeze Account when setting the one-time budget for the customer to unfreeze the account.

    A message is displayed indicating that the monthly budget has been set successfully.

    If you have enabled code verification, a verification code is required to verify the identity.

  6. Click OK.
Parent topic: Customer Management