Reseller Model

Developing Customers

A reseller can develop customers and sell Huawei Cloud products and services to them. For details about how to develop customers, see Customer Development.

Controlling the Budget

A distributor can set monthly budgets for their resellers' customers to control customer expenditures.

The budget is calculated based on the prices listed on the official Huawei Cloud website. The budget will restore in the next month. Resellers can view the monthly budget usage of their customers on the customer details page.

Distributors and resellers will receive alerts if their customers' budget usage exceeds a certain limit. Resellers can ask their distributors to adjust monthly budgets or freeze the accounts for their customers. If a customer's account is frozen, the customer cannot buy, renew, or change resources, and provisioned resources may become unavailable, but still incur fees.

If a customer's expenditure exceeds the budget, Huawei Cloud will restrict customer's purchase of yearly/monthly and reserved instances, but not the provisioning of pay-per-use resources. A distributor can further restrict a customer from purchasing pay-per-use resources.

• After a customer is associated with a reseller, the customer account is frozen by default. The customer cannot purchase products or services until the distributor sets a monthly budget and unfreezes the account for the customer.
• A reseller needs authorization from their distributor to set budgets, freeze or unfreeze accounts, and freeze or unfreeze resources for their customers. For details, see Setting Account Freezing and Budget Setting Permissions for Resellers.

Purchasing Huawei Cloud Products

The expenditures displayed on Billing Center for a reseller's customer are calculated based on list prices. These figures are used as a reference for cloud service resource usage. They do not represent the money spent. The actual expenditure amount of a customer is negotiated by the reseller and the customer.

Querying Customer Expenditures

Resellers can check their customers' expenditures in Partner center.

For details, see Viewing a Customer's Orders and Customer Expenditures.

Customers expenditure summary is not the partner bill and cannot be used as the basis for partners' settlement, payment, or billing.

• The expenditure summary data has a latency. The actual expenditure data is subject to the expenditure details.
• The expenditure summary and details are collected based on the time of UTC+00:00.
• The expenditure summary and details do not include the tax.
• Cash coupons will be deducted from the customer account before the bill of the customer's pay-per-use product fees is generated at the end of the month. The deducted cash coupons calculated before the settlement contain only the cash coupons deducted when the order is paid.