Canceling Orders
You can cancel an order on the My Orders page.
Procedure
- Go to the My Orders page.
- You can enter an order No. to search for orders to be canceled, or filter these orders by creation time, service type, order type, or order status.
- Click Cancel for the target order.
When a combined order is canceled, all orders stated in the combined order are canceled together.
- In the displayed dialog box, click Yes.
- You can also go to the Unpaid Orders page to cancel an unpaid order. For details, see Unpaid Orders > Canceling Orders.
- If the order cannot be paid, it will be automatically canceled. For details, see Why Is My Order Automatically Canceled?. You can click
to check the cancellation reason.
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