Updated on 2024-08-15 GMT+08:00

Canceling Orders

You can cancel an order on the My Orders page.

Procedure

  1. Go to the My Orders page.
  2. You can enter an order No. to search for orders to be canceled, or filter these orders by creation time, service type, order type, or order status.

  3. Click Cancel for the target order.

    When a combined order is canceled, all orders stated in the combined order are canceled together.

  4. In the displayed dialog box, click Yes.

    You can also go to the Unpaid Orders page to cancel an unpaid order. For details, see Unpaid Orders > Canceling Orders.